Emergency Contacts Tips for US Citizens Traveling to Portugal

What are the emergency contact numbers in Portugal, including police, ambulance, and fire services?

Police: 112
Ambulance: 808 250 143
Fire Services: 112

Can you provide the contact information for the nearest U.S. embassy or consulate in Portugal?

U.S. Embassy in Lisbon

Avenida das Forças Armadas
1600-081 Lisbon, Portugal
Telephone: +(351) 217 273 700
Fax: +(351) 217 233 525
Email: [email protected]
Website: https://pt.usembassy.gov/

Is there a local equivalent of 911 or an emergency hotline in Portugal?

Yes, the emergency hotline in Portugal is 112. This number is available 24/7 and can be used for police, fire, and medical emergencies.

What is the procedure for contacting local authorities in case of an emergency in Portugal?

In case of an emergency in Portugal, you should contact the local authorities by dialing 112. This number is available 24 hours a day and is a free call. When you call, you should state the type of emergency and provide your exact location. You should also be prepared to answer any questions that the operator may have. Emergency services in Portugal include police, fire, ambulance, and the coast guard.

Are there specific numbers or hotlines for reporting incidents such as theft, loss, or suspicious activities in Portugal?

Yes, there are specific numbers and hotlines for reporting incidents such as theft, loss, or suspicious activities in Portugal. The Portuguese police can be contacted by dialing 112 from any phone. Additionally, the Portuguese police have a dedicated hotline, SOS Crime (800 288 444), that can be used to report any kind of crime. For reporting lost or stolen items, travelers can contact the local police station.

How can I reach medical emergency services, and are there English-speaking medical facilities in Portugal?

In the event of a medical emergency in Portugal, you can call 112 to be connected to the national emergency services. You can also contact the Portuguese Red Cross at +351 21 795 7700 for medical assistance.

There are some English-speaking medical facilities in Portugal, such as the Lisbon Medical Centre (LMC) in Lisbon and the Cascais Medical Centre (CMC) in Cascais. Other English-speaking services are available through private medical clinics and hospitals throughout Portugal, such as the Amadora International Clinic and the Portuguese Medical Centre.

What steps should I take if I lose my passport or other important documents in Portugal?

1. Report the loss to the police. Report your passport or other important documents lost or stolen to the local police as soon as possible.

2. Report the loss to the Portuguese Embassy or Consulate. Contact the Portuguese Embassy or Consulate in your home country and report the loss of your passport or other important documents to them as soon as possible.

3. Apply for a new passport or document. Visit the Portuguese Embassy or Consulate and apply for a new passport or other document, if necessary. You may need to provide proof of identity when applying for a new passport.

4. Check with the airline. If you had a scheduled flight booked prior to the loss of your documents, check with your airline to determine if any special arrangements need to be made.

5. Keep copies of your documents. Before traveling, make sure to keep a secure, digital copy of all important documents in case of an emergency.

Is there a 24/7 helpline or hotline for travelers to seek assistance or information in Portugal?

Yes. The Portuguese Ministry of Foreign Affairs has a 24/7 helpline and hotline for travelers in Portugal: +351 211 917 517. This helpline is available for assistance with consular matters, such as passport or visa issues, as well as for general information about travel to Portugal.

What are the local search and rescue services, and how can they be contacted in Portugal?

The Portuguese Maritime Rescue Coordination Centre (MRCC) is the main search and rescue service in Portugal. It is responsible for coordinating search and rescue operations in Portuguese territorial waters and on the high seas. It can be contacted by calling +351 218 450 500 or +351 218 450 510 or through their website http://www.marinha.pt/en/dgrm/pag/mrcc/.

The Portuguese Air Force is also responsible for providing search and rescue services in the country’s airspace. It can be contacted by calling +351 217 926 300 or +351 217 926 301 or through their website http://www.emfa.pt/en/emfa-portal/index.aspx.

The Portuguese Civil Protection Authority (ACS) also provides search and rescue services in Portugal. They can be contacted by calling the National Emergency Centre at +351 800 202 148 (toll-free).

In case of a natural disaster, whom should I contact for information and assistance in Portugal?

For information about natural disasters in Portugal, you should contact the Portuguese Civil Protection Authority (Autoridade Nacional de Proteção Civil). The agency is responsible for coordinating the response to natural disasters in the country. You can contact them by phone at 808 246 447 (toll-free), or by email at [email protected].

What support services does the U.S. embassy or consulate in Portugal offer in times of crisis?

The U.S. Embassy and Consulates in Portugal offer a range of services to support U.S. citizens in times of crisis. These services include providing emergency services and assistance to those affected by natural disasters, providing help to victims of crime, providing information on health-related matters, helping with passport and visa issues, offering access to emergency financial assistance, providing information on local laws, and assisting with repatriation procedures. The U.S. Embassy and Consulates in Portugal also provide assistance in locating family members, arranging for medical evacuation or the shipment of emergency medications, and assisting with the safe return of remains in the event of a death abroad.

Is there a local equivalent to the U.S. State Department’s Overseas Citizens Services (OCS) that I can contact in Portugal?

Yes, there is. The Portuguese Ministry of Foreign Affairs has an Embassy Assistance Service (SEAE) which provides consular assistance to Portuguese citizens and non-residents abroad. The service can be contacted by phone, email or in person at any diplomatic mission abroad. The service can provide advice and assistance in case of emergency, provide guidance on visa requirements, help with travel document requests and more.

How can I register with the U.S. embassy or consulate for updates and assistance during my stay in Portugal?

U.S. citizens in Portugal can register with the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/. By registering with the U.S. Embassy, you will receive updates about local safety and security information, as well as information about the services available to you during your stay. You can also contact the U.S. Embassy in Lisbon with any questions or concerns:

U.S. Embassy in Lisbon

Rua da Escola Politécnica, 58

Lisbon 1250-102
Portugal

Tel: +351-21-727-3300
Fax: +351-21-727-3414

Are there specific contacts or resources for Americans dealing with legal issues in Portugal?

Yes, there are specific resources and contacts for Americans dealing with legal issues in Portugal. The U.S. Embassy in Lisbon serves as a resource to U.S. citizens, and can provide assistance with a variety of legal issues, including assistance with criminal matters, civil complaints, and help in locating a local lawyer. The Embassy can also provide information about Portuguese laws and regulations that may be relevant to the issue. Additionally, the American Bar Association (ABA) publishes a directory of Portuguese lawyers and can provide referrals to qualified attorneys in Portugal.

What is the process for reporting incidents of harassment or discrimination in Portugal?

In Portugal, incidents of harassment or discrimination should be reported to the Portuguese Labour Inspectorate. Employees can file a complaint with the Labour Inspectorate, which is then investigated and assessed. Depending on the situation, the inspectorate may take sanctions, issue fines, or pursue other legal action. It is also possible to report harassment or discrimination to trade unions and other relevant NGOs and organizations.

Is there a local non-emergency police contact for situations that require police assistance but are not immediate emergencies?

Yes. Contact your local police department’s non-emergency phone number to request assistance in non-emergency situations.

How can I contact my country’s embassy or consulate if I’m in a remote or rural area of Portugal?

The best way to contact your country’s embassy or consulate in a remote or rural area of Portugal is to find the contact details online. You can search for your country’s embassy or consulate in Portugal on the relevant government website or use a search engine. Alternatively, you can call the Embassy of your country in Lisbon and they should be able to provide you with contact details for their offices in other regions of Portugal.

Are there local crisis hotlines or mental health support services available in Portugal?

Yes, there are a variety of crisis hotlines and mental health support services available in Portugal. The most prominent are SOS Voz Amiga, which provides 24-hour phone counselling services, and the Portuguese Association for Mental Health (Associação Portuguesa de Saúde Mental), which offers a range of mental health services, including psychotherapy, crisis intervention and support groups. The Portuguese government also operates several helplines and other services to provide assistance to those in need.

In case of a transportation-related emergency, whom should I contact for assistance in Portugal?

If you are in need of transportation-related emergency assistance in Portugal, you can contact the Portuguese Civil Protection Agency at 112. This is the national emergency number for all types of emergency services. The agency can provide help with medical emergencies, transportation accidents, natural disasters, and criminal issues.

How can I quickly and efficiently communicate with emergency services if there is a language barrier in Portugal?

If you find yourself in an emergency situation in Portugal and need to communicate with emergency services but encounter a language barrier, it is best to get help from a local who speaks the language. You can also contact the European Emergency Number Association (EENA) for assistance in connecting with a multilingual operator who can relay your message in your language. Additionally, there are various multilingual apps such as Google Translate and iTranslate Voice which may be useful in effectively communicating with emergency services.