1. How will the implementation of a higher minimum wage impact businesses in Maryland?
The implementation of a higher minimum wage in Maryland is likely to impact businesses in several ways:
1. Increased labor costs: The most immediate and direct impact on businesses will be the increase in labor costs. Employers will have to pay their employees a higher hourly wage, which will directly affect their bottom line.
2. Higher operating expenses: Along with increased wages, businesses may also have to bear higher operating expenses such as payroll taxes, workers’ compensation insurance, and other benefits that are tied to employee wages.
3. Potential price increases: To offset the increased labor costs, businesses may choose to raise prices for their goods or services. This can potentially lead to a decrease in consumer demand and affect the overall competitiveness of businesses.
4. Impact on small businesses: Small businesses, especially those operating on thin profit margins, may struggle more with the increase in minimum wage compared to larger corporations. They may have to make cutbacks or find other ways to absorb the additional costs.
5. Shifts in hiring practices: In response to the increase in minimum wage, some businesses may reduce hiring or even downsize their workforce. Others may opt for automation or outsourcing of certain tasks to cut back on labor costs.
6. Regional variations: The impact of a higher minimum wage may vary across different regions within Maryland. Businesses operating in areas with a lower cost of living may not feel the effects as strongly as those in high-cost areas like Baltimore or Montgomery County.
7. Adjustments by industries: Depending on the nature of their business and labor market conditions, some industries may be hit harder by the minimum wage increase than others. For example, service-oriented industries that rely heavily on low-wage workers (such as retail, hospitality, and food service) are likely to face greater challenges than others.
Overall, while a higher minimum wage can provide increased purchasing power and potential benefits for workers, its implementation can also pose significant challenges for businesses. It is important for businesses to carefully analyze and plan for the potential impacts of a higher minimum wage on their operations, and take appropriate measures to mitigate any negative consequences.
2. What are the potential consequences of raising the minimum wage in Maryland for small businesses?
Some potential consequences of raising the minimum wage in Maryland for small businesses include:1. Increased Labor Costs: Raising the minimum wage would result in increased labor costs for businesses, as they would have to pay their employees higher wages. This could put added financial strain on small businesses, particularly those with limited budgets.
2. Reduced Hiring: Some small businesses may be forced to reduce their workforce or limit hiring new employees in order to offset the increased labor costs resulting from a higher minimum wage. This could have a negative impact on job growth and economic development.
3. Decreased Profits: Small businesses with narrow profit margins may struggle to absorb the impact of a higher minimum wage without passing on some of the costs to consumers through increased prices. This could lead to decreased profits and potentially even business closures.
4. Cutbacks/Reduced Hours: In order to cut costs, some small businesses may choose to reduce employee work hours or cut back on benefits in response to a higher minimum wage. This could negatively affect employee morale and productivity.
5. Reduced Competitiveness: Some small businesses may struggle to compete with larger companies that are better equipped financially to handle an increase in labor costs due to a higher minimum wage. This could potentially lead to lost business and revenue for smaller companies.
6. Automation/Technology Implementation: In response to higher labor costs, some small businesses may turn towards automation or implement new technology in order to streamline processes and reduce reliance on human labor. While this could benefit efficiency, it could also result in job losses for lower-skilled workers.
7. Difficulty for New/Small Businesses: A higher minimum wage could make it more difficult for new or smaller businesses to enter the market or stay afloat, as they may not have the financial resources necessary to accommodate the increased labor costs.
Overall, raising the minimum wage in Maryland could have both positive and negative impacts on small businesses, depending on their specific circumstances and ability to adapt to the change. While some businesses may struggle initially, others may benefit from increased consumer spending and a more competitive job market. It is important for policymakers to carefully consider all potential consequences before implementing a minimum wage increase.
3. How will the minimum wage increase affect larger corporations in Maryland?
The minimum wage increase in Maryland may have a minimal financial impact on larger corporations. This is because many large corporations often pay their employees above the minimum wage, and already have set policies and budgets in place for employee salaries.
However, some larger corporations may face challenges in adjusting to the minimum wage increase. They may need to allocate more resources towards payroll expenses, which could potentially result in higher prices for goods or services.
Additionally, larger corporations with a significant number of hourly workers at or near minimum wage may see an increase in labor costs. This could lead to potential staffing adjustments or changes in business operations.
Overall, the impact on larger corporations will vary depending on their specific business model and industry. Companies that rely heavily on lower-wage employees may be more affected than others.
4. What measures can businesses in Maryland take to cope with the rising cost of labor due to an increased minimum wage?
1. Increase productivity: Businesses can implement measures to increase productivity such as investing in new technology, streamlining processes, and improving employee training.
2. Adjust prices: Businesses may choose to raise their prices in order to offset the increased labor costs. This option should be carefully considered as it could potentially lead to a loss of customers.
3. Cut costs in other areas: Businesses can look for ways to reduce costs in other areas of their operations, such as renegotiating contracts with suppliers or reducing unnecessary expenses.
4. Focus on customer service: Providing excellent customer service can help attract and retain customers, even if prices are slightly higher. This could help offset the effects of a minimum wage increase.
5. Reevaluate staffing needs: Businesses can reassess their staffing needs and consider alternative staffing options such as part-time workers or automation.
6. Implement technology solutions: Implementing technology solutions such as self-service kiosks or online ordering systems can reduce the need for labor and help cut costs.
7. Cross-train employees: Cross-training employees can help businesses maximize their workforce and reduce reliance on hiring additional staff.
8. Invest in employee development: Investing in employee development programs can improve skills and productivity, making employees more valuable despite the higher wages.
9. Utilize government resources: The state of Maryland offers various resources, such as tax incentives and training programs, that can assist businesses with managing labor costs.
10. Collaborate with other businesses: Working with other businesses in the same industry can allow for cost-sharing initiatives and other cooperative efforts to mitigate the effects of a minimum wage increase.
5. Will businesses be able to maintain their current level of profitability with a higher minimum wage in Maryland?
It is difficult to predict the exact impact of a higher minimum wage on businesses’ profitability in Maryland. Some businesses may experience higher labor costs, leading to lower profits, while others may see increased consumer spending and loyalty due to employees having more disposable income. Ultimately, it will depend on the specific circumstances of each business and how they adapt to the changes in labor costs.
6. How will consumer behavior be affected by a raised minimum wage in Maryland, and what does this mean for businesses?
1. Increased Purchasing Power: A raised minimum wage in Maryland will result in an increase in the purchasing power of low-wage workers. This means that they will have more disposable income to spend on goods and services, leading to an increase in consumer spending.
2. Higher Demand for Goods and Services: With an increase in disposable income, there will be a higher demand for goods and services amongst low-wage workers. This could lead to businesses experiencing an increase in sales and revenue.
3. Shift towards Higher-end Products: The increased purchasing power of low-wage workers may also lead to a shift towards higher-end products and services, as they can now afford items that were previously out of reach due to their lower wages. This can benefit businesses that offer more luxury or premium products.
4. Increase in Employment: A raised minimum wage may also result in an increase in employment as businesses may need to hire more workers to meet the rising demand for goods and services.
5. Inflationary Pressure: However, one downside for businesses is that the increased consumer spending may lead to inflationary pressure, which can result in higher prices for goods and services. This could ultimately affect businesses’ profit margins if they are unable to adjust their prices accordingly.
6. Higher Labor Costs: Businesses operating with a large number of minimum wage employees will directly be affected by a raised minimum wage as it will result in higher labor costs. This could potentially lead to businesses needing to either reduce staff or cut hours for employees to offset the increased cost.
Overall, the raised minimum wage in Maryland is likely to have a positive impact on consumer behavior, leading to increased demand for goods and services, but it may also present challenges for businesses that rely heavily on low-wage employees and are unable to adjust their prices or operations accordingly.
7. Do you think that a higher minimum wage will attract more workers to businesses in Maryland, or deter them from seeking employment there?
It is difficult to say definitively whether a higher minimum wage will attract or deter workers from seeking employment in Maryland. On one hand, a higher minimum wage has the potential to make jobs more attractive and provide workers with more financial security, potentially increasing their willingness to work in the state. Additionally, having a higher minimum wage can make businesses more competitive in the job market, allowing them to attract top talent.
On the other hand, some businesses may choose to cut back on hiring or reduce employee hours in order to offset the increased labor costs of a higher minimum wage. This could make it more difficult for job seekers to find employment in certain industries. Additionally, if the cost of living also increases as a result of a higher minimum wage, workers may need to earn even more money to afford basic necessities such as housing and transportation.
Overall, the impact of a higher minimum wage on attracting or deterring workers will likely depend on various factors such as industry type and location within the state. It is important for policymakers to carefully consider these factors when determining whether to raise the minimum wage in Maryland.
8. In what ways might businesses in Maryland adapt their operations to offset the financial impact of a higher minimum wage?
1. Increase prices: Businesses could offset the cost of a higher minimum wage by increasing the prices of their products or services. This would allow them to maintain their profit margins while paying their employees more.
2. Cut costs: Businesses could also look for ways to cut costs in other areas, such as reducing staff hours, implementing more efficient processes, or renegotiating contracts with suppliers.
3. Automate tasks: Many businesses may choose to automate certain tasks in order to reduce the need for labor and potentially offset the increased cost of a higher minimum wage.
4. Embrace technology: In addition to automation, businesses could also embrace technology in other areas of their operations, such as implementing online ordering systems or using social media for marketing instead of traditional advertising methods.
5. Cross-train employees: Instead of hiring additional staff, businesses could invest in cross-training their existing employees to take on multiple roles and responsibilities, making them more versatile and productive.
6. Hire interns or apprentices: Hiring interns or apprentices can be a cost-effective way for businesses to get extra help without having to pay a higher salary. These individuals can gain valuable experience while also providing additional support to the business.
7. Offer flexible work arrangements: By offering remote work options or flexible schedules, businesses can attract and retain employees without necessarily having to pay a higher wage.
8. Consider outsourcing: Depending on the industry, some businesses may benefit from outsourcing certain tasks or projects to lower-cost providers outside of Maryland.
9. Focus on employee retention: Retaining existing employees can be more cost-effective than constantly having to hire and train new ones. Offering competitive benefits and creating a positive work culture can help with employee retention.
10. Diversify revenue streams: By diversifying their products or services, businesses can potentially increase their revenue and offset the impact of a higher minimum wage.
9. Have industries specific to Maryland been taken into consideration when determining an appropriate minimum wage? If so, how will these industries be impacted?
Yes, industries specific to Maryland have been taken into consideration when determining an appropriate minimum wage. The impact on these industries will vary depending on the sector and size of the business.
Some industries that may be impacted by an increase in the minimum wage include retail, food service, hospitality, and agriculture. Retail and food service businesses that heavily rely on low-wage workers may see their labor costs increase, which could potentially lead to higher prices for consumers. However, studies have shown that increasing the minimum wage can also boost consumer spending and stimulate economic growth.
In the hospitality industry, which includes hotels and restaurants, an increase in the minimum wage may lead to increased competition for skilled workers and potentially improve retention rates. This could ultimately benefit businesses by reducing training costs and improving employee morale.
The agricultural industry is largely made up of small family farms in Maryland. Some farmers have expressed concern about being able to afford an increase in wages for their workers. However, some experts argue that a higher minimum wage could attract more workers to this industry, where labor shortages are common.
Ultimately, the impact on each industry will depend on various factors such as business size, profit margins, and overall economic conditions. It is important for employers in these industries to carefully analyze their specific situation and make adjustments accordingly to mitigate any potential negative impacts from a minimum wage increase.
10. How do businesses anticipate balancing the additional expense of a higher minimum wage with maintaining competitive prices for consumers in Maryland?
Businesses may anticipate balancing the additional expense of a higher minimum wage in the following ways:
1. Increase productivity: Businesses may look for ways to increase efficiency and productivity, such as investing in technology or streamlining processes, to offset the higher labor costs.
2. Cut costs: Businesses may also try to cut costs in other areas, such as reducing non-essential expenses or renegotiating contracts with suppliers.
3. Increase prices: One option for businesses is to pass on the increased cost to consumers by raising prices. However, this approach may lead to decreased demand for their products or services.
4. Reduce employee hours or benefits: Some businesses may reduce employee hours or benefits, such as healthcare or paid time off, to offset the higher labor costs.
5. Automate jobs: In some cases, businesses may opt for automation instead of hiring additional workers to perform certain tasks.
Ultimately, businesses will need to carefully evaluate their financial situation and make strategic decisions on how best to balance the additional expense of a higher minimum wage while remaining competitive in their pricing for consumers. It may require a combination of different approaches depending on each business’s unique circumstances.
11. Are there any tax incentives or relief programs being offered to assist businesses with accommodating a raised minimum wage in Maryland?
Yes, there are some tax incentives and relief programs that can help businesses offset the cost of a raised minimum wage in Maryland. These include:
1. Small Business Relief Tax Credit: This credit is available to small businesses with fewer than 15 employees earning less than $50,000 annually. It provides a tax credit of up to $3,000 per employee for wages paid above the current minimum wage.
2. Enhanced Work Opportunity Tax Credit (WOTC): The WOTC offers a tax credit to employers who hire individuals from targeted groups, such as veterans, long-term unemployed individuals, and ex-felons. The credit can be worth up to $9,600 per employee.
3. Maryland Employment Advancement Right Now (EARN) Program: This program provides grants to businesses that invest in skills training for their employees. These grants can help businesses improve their competitiveness and offset the costs of paying higher wages.
4. Job Creation Tax Credits: Businesses that create new jobs in designated geographic areas or industries may be eligible for state income tax credits.
5. Exclusion of Federal Pandemic Unemployment Compensation (FPUC): Under the American Rescue Plan Act, employers do not have to pay state unemployment insurance taxes on the additional $300 per week provided by FPUC through September 6, 2021.
It is recommended that businesses consult with a tax professional or visit the Maryland Department of Labor website for more information on specific eligibility requirements and application processes for these programs.
12. Will certain industries or types of business see a larger impact from an increased minimum wage in Maryland?
Yes, certain industries and types of businesses are likely to see a bigger impact from an increased minimum wage in Maryland. This includes small businesses with low profit margins, such as restaurants and retail stores, which may struggle to absorb the higher labor costs. They may have to raise prices, cut employee hours, or eliminate jobs in order to compensate for the increased minimum wage. Additionally, industries that heavily rely on low-wage workers, such as agriculture and healthcare services, may also be greatly affected by an increase in minimum wage. On the other hand, industries with a high concentration of skilled or specialized workers who earn above minimum wage will likely not be significantly impacted by the change.
13. How have other states who implemented a higher statewide minimum wage seen an impact on local businesses and economies, and could this be applicable to Maryland?
Other states that have implemented a higher statewide minimum wage have seen mixed impacts on local businesses and economies. Some studies have shown that these states experienced an increase in employment, consumer spending, and overall economic growth after raising the minimum wage. This is largely due to the fact that low-wage workers spend a larger portion of their income on goods and services, so increasing their wages can lead to increased consumer spending.
However, some businesses in these states have raised concerns about potential negative impacts on their bottom line. In response, some businesses may choose to adjust prices or cut costs by reducing hours or laying off workers. This could potentially have a negative impact on the economy if it leads to reduced consumer spending and slowing economic growth.
Additionally, the impact of a higher minimum wage can vary depending on factors such as the size and type of business, as well as regional economic conditions. Businesses in urban areas with higher costs of living may face greater challenges in adjusting to a higher minimum wage compared to those in rural areas.
Overall, the impact of raising the minimum wage on local businesses and economies will likely depend on multiple factors and may not be easily predictable. Studies have also shown that small increases in the minimum wage generally have minimal negative impacts on business profitability, while providing significant benefits for low-wage workers.
In terms of applicability to Maryland, it is important to consider the unique economic conditions and landscape of the state before making any conclusions or predictions about the potential impacts of a higher minimum wage. It is advisable for policymakers to carefully consider all potential effects and consult with relevant stakeholders before making any decisions regarding minimum wage legislation.
14. Will raising the minimum wage create any opportunities for innovative business models or strategies in Maryland?
Possibly. By increasing the minimum wage, businesses may need to find ways to reduce labor costs or become more efficient. This could lead to innovations in technology or automation that could improve productivity and profitability. Additionally, some businesses may choose to adopt a model that pays workers above the minimum wage in order to attract and retain top talent, which could be an innovative strategy. However, it is also possible that businesses may struggle with higher labor costs and have less resources available for innovation. Ultimately, the impact of raising the minimum wage on business models and strategies will depend on how individual businesses adapt and respond to the change.
15. What kind of support can government agencies offer to assist business owners during the transition period of implementing a higher statewide minimum wage?
Government agencies can offer various forms of support to assist business owners during the transition period of implementing a higher statewide minimum wage, including:
1. Information and education: Government agencies can provide information and education to business owners on the new minimum wage law, its implementation timeline, and any other relevant details. This could include hosting webinars, workshops, and publishing FAQs on their website.
2. Compliance assistance: Agencies can also offer compliance assistance services to help businesses understand their obligations under the new law and ensure they are in compliance with it.
3. Wage calculators: Some agencies may have wage calculators or tools that businesses can use to determine how much they need to increase wages for their employees based on the new minimum wage rates.
4. Financial resources: Government agencies may offer financial resources such as grants, loans, or tax credits to businesses that are struggling with the increased labor costs associated with the higher minimum wage.
5. Flexibility in timelines: In some cases, government agencies may provide flexibility in implementation timelines for certain industries or small businesses that may need more time to adjust to the new minimum wage requirements.
6. Hotline or helpline: Some government agencies may set up a hotline or helpline specifically for business owners to answer questions and provide guidance on implementing the new minimum wage.
7. Training opportunities: Agencies could also facilitate training opportunities for businesses on topics related to workforce management, budgeting, and dealing with potential challenges of implementing a higher minimum wage.
8. Collaboration with business associations: Government agencies can collaborate with local business associations or chambers of commerce to disseminate information about the new minimum wage law and its implications for businesses in their community.
9. Continued monitoring and evaluation: Agencies should continue to monitor the impact of the minimum wage increase on businesses and offer support where necessary. They may also conduct periodic evaluations of the law’s effectiveness in achieving its intended goals.
10. Ombudsman services: Some agencies may offer ombudsman services to address any concerns or disputes between businesses and employees related to the implementation of the new minimum wage law.
16. Are there any projections for job loss or creation as a result of raising the minimum wage in Maryland?
It is difficult to accurately predict the number of job losses or creations that may result from raising the minimum wage in Maryland. Some studies have shown that increasing the minimum wage may lead to a slight decrease in low-wage jobs, while others suggest it could have a positive impact on job growth.
17. How will the change in minimum wage impact the overall economic growth and stability of Maryland?
The change in minimum wage may have both positive and negative impacts on the overall economic growth and stability of Maryland. On one hand, increasing the minimum wage can stimulate consumer spending, as low-wage workers will have more disposable income to spend in local businesses. This can lead to increased sales and profits for businesses, creating a ripple effect throughout the economy.
Moreover, an increase in hourly wages can also reduce income inequality and poverty levels. This can help boost consumer confidence and lead to a more stable economy.
However, there are also potential negative impacts that could arise from increasing the minimum wage. Businesses may struggle to afford higher wages for their employees, especially small businesses and those operating on thin profit margins. This could result in job losses or reduced work hours for some workers. In turn, this could decrease consumer spending and have a negative impact on business revenues.
Additionally, if businesses are unable to pass on the increased labor costs to consumers through higher prices, they may be forced to cut costs in other areas such as hiring fewer employees or investing less in expansion plans. This could slow down economic growth in the state.
Overall, it is difficult to predict the exact impact of increasing the minimum wage on Maryland’s economy without taking into account all other factors at play. However, it is important for policymakers to carefully consider both the potential benefits and drawbacks of such a change before implementing it.
18. Will businesses see an increase or decrease in employee turnover rates with a higher minimum wage in Maryland?
It is difficult to predict the exact impact of a higher minimum wage on employee turnover rates for businesses in Maryland. On one hand, a higher minimum wage could lead to more job satisfaction and financial stability for employees, potentially reducing turnover rates. On the other hand, businesses may face increased labor costs, which could lead to downsizing and layoffs, ultimately increasing turnover rates. Additionally, some businesses may choose to automate or outsource certain roles instead of raising wages, which could also contribute to higher turnover rates as employees look for better-paying jobs elsewhere. Ultimately, the effect of a higher minimum wage on employee turnover rates will depend on various factors such as industry, business size, and overall economic conditions.
19. Have industries specific to Maryland expressed concern or support for a higher minimum wage, and why?
Yes, industries in Maryland have expressed both concern and support for a higher minimum wage.
1. Concern:
– Small businesses: Many small businesses in Maryland have expressed concern about the impact of a higher minimum wage on their ability to compete with larger companies. They fear that they may have to cut hours or lay off employees in order to cover the higher labor costs.
– Restaurants and service industries: Some restaurant owners and operators are concerned that a higher minimum wage will lead to increased menu prices, which could potentially drive away customers. They also worry about the impact on their profit margins, as most restaurants operate on tight budgets.
– Agricultural industry: Farmers and other employers in the agricultural industry are concerned about how a higher minimum wage would affect their ability to stay competitive in the market. They argue that high labor costs could make it difficult for them to compete with companies in other states or countries.
– Non-profit organizations: Many non-profit organizations rely heavily on donations and grants, and fear that an increase in labor costs stemming from a higher minimum wage could impact their ability to fulfill their missions.
2. Support:
– Labor unions: Labor unions have been strong advocates for increasing the minimum wage in Maryland, arguing that it will improve living standards for workers and stimulate economic growth by putting more money into the hands of low-wage earners.
– Healthcare industry: The healthcare industry has expressed support for a higher minimum wage, citing research that shows paying workers a living wage can reduce turnover rates and increase worker productivity.
– Education advocates: Organizations focused on improving access to education support a higher minimum wage as they believe it will help alleviate poverty and provide opportunities for low-income families to invest in education for themselves and their children.
– Faith-based groups: Religious organizations have also voiced support for raising the minimum wage, aligning with values of social justice and fairness towards workers.
20. What steps can businesses take to effectively communicate and educate their employees about the changes brought by a raised minimum wage in Maryland?
1. Provide clear and transparent communication: Communicate the changes in minimum wage policy to employees as soon as possible and be transparent about how it will affect their pay.
2. Hold meetings or training sessions: Schedule meetings or training sessions for all employees to explain the new minimum wage policy, its impact, and how it aligns with the company’s values and priorities.
3. Share written materials: Provide written materials such as handouts, email newsletters, or posters that outline the changes in minimum wage policy and what it means for employees.
4. Address frequently asked questions: Create an FAQ document addressing common questions or concerns that employees may have about the new minimum wage policy.
5. Invite feedback and questions: Encourage employees to openly share their thoughts and ask questions about the new minimum wage policy. This can help address any confusion or misconceptions surrounding the changes.
6. Provide individualized support: For those who may be directly affected by the increase in minimum wage, offer one-on-one support to discuss their specific situation and provide guidance on how they can manage any potential challenges.
7. Highlight available resources: Make sure employees are aware of any resources such as budgeting tools or financial counseling services that can help them manage their finances with a higher hourly rate.
8. Emphasize the benefits of a raised minimum wage: Help employees understand that a raised minimum wage is not just about an increase in pay but also provides greater financial stability for themselves and their families.
9. Reinforce company policies: Remind employees of company policies related to payroll procedures, timekeeping, breaks, and other relevant matters to ensure compliance with the new minimum wage requirements.
10. Stay up-to-date: Keep track of any further changes in minimum wage policy to ensure that your business remains compliant with legal requirements and that employees are informed promptly.
11. Train supervisors: Ensure that supervisors are trained on how to handle questions or concerns from employees about the new minimum wage policy and how to provide support if needed.
12. Communicate on a regular basis: Continue to communicate with employees regularly about any updates or changes related to the minimum wage policy. This will demonstrate your commitment to transparency and keep employees informed.
13. Partner with unions or employee representatives: If your business has a union or an employee representative, involve them in discussions and communication about the new minimum wage policy to ensure that all parties are on the same page.
14. Provide examples: Use real-life examples to help employees understand how their pay may change and how it will affect them personally.
15. Be supportive: Acknowledge that any change can be unsettling for employees, and offer support and resources for those who may need extra assistance during this transition.
16. Share success stories: Highlight success stories of other businesses or individuals who have benefited from a raised minimum wage to help employees see the potential positive impact of the policy.
17. Encourage open dialogue: Create an open and safe environment for employees to share their thoughts, concerns, or suggestions about the new minimum wage policy.
18. Lead by example: Show that your business stands behind its values by implementing the new minimum wage policy effectively and treating all employees fairly and equally.
19. Celebrate progress: As wages increase, celebrate milestones as a team and recognize individual contributions that have helped achieve those milestones.
20. Re-evaluate policies and benefits: Finally, consider evaluating your overall compensation packages, benefits, and policies in light of the increased minimum wage to ensure they remain competitive in attracting and retaining top talent within your organization.