Government Initiatives to Bridge the Digital Divide in North Carolina

1. What steps has North Carolina taken to promote digital literacy among its citizens?


1. Establishment of the North Carolina Digital Learning Plan: In 2015, the state created a comprehensive plan to guide digital learning and literacy initiatives for all public schools and students in North Carolina.

2. Technology and Distance Learning during COVID-19 Pandemic: In response to the pandemic, the state has invested in providing devices such as laptops and tablets to students in need, as well as expanding access to internet connectivity. This has helped promote digital literacy among students who may have previously lacked access to technology.

3. Digital Literacy and Computer Science Standards: The North Carolina Department of Public Instruction has developed standards for digital literacy and computer science that are integrated into the curriculum from kindergarten through 12th grade.

4. NC School Connectivity Initiative: This statewide program aims to improve broadband internet connectivity in all public schools by providing funding for telecom infrastructure upgrades, equipment purchases, and staff training.

5. Professional Development Opportunities for Educators: The state offers professional development opportunities for teachers to improve their digital skills and integrate technology into their teaching methods.

6. Support for Libraries: The State Library of North Carolina provides resources, workshops, and training programs for librarians to promote digital literacy among library patrons.

7. Free Digital Literacy Training: Through partnerships with organizations like Microsoft and Google, the state offers free online courses on digital literacy skills such as coding, cybersecurity, and data analytics.

8.Customized Career Pathways Program (CCPP): CCPP integrates technology into career development courses for high school students to help them gain essential digital skills needed in today’s job market.

9. Coding Education Initiative: North Carolina has joined the national movement towards promoting coding education by launching various programs aimed at increasing access to computer science classes in K-12 schools across the state.

10.Broadband Infrastructure Expansion Grants: To increase internet accessibility across rural areas of NC where broadband isn’t readily available a grant program provides funding for grants that support infrastructure improvements for high-speed internet services.

2. How is the government of North Carolina working towards bridging the digital divide in rural areas?

There are several ways that the government of North Carolina is working towards bridging the digital divide in rural areas:

1. Expanding broadband infrastructure: The state government has allocated funding for expanding broadband infrastructure in rural areas. This includes building new networks, laying fiber optic cables, and providing high-speed internet access to underserved communities.

2. Incentivizing internet service providers (ISPs): To encourage ISPs to expand their services to rural areas, the state government offers tax incentives and grants to companies that invest in broadband infrastructure in these areas.

3. Partnering with private companies: The government has partnered with private companies to leverage their resources and expertise in delivering broadband services to remote areas. For example, it partnered with Microsoft to bring high-speed internet access to 100,000 homes in 10 years through its Airband Initiative.

4. Educational initiatives: The state government has launched educational initiatives such as the Digital Learning Plan for North Carolina Schools which aims to provide all public schools with high-speed internet access by 2022.

5. Public-private partnerships: The state government has formed public-private partnerships to address the digital divide in rural areas. These partnerships involve different stakeholders like local governments, ISPs, and community organizations working together to expand broadband access.

6. Addressing affordability issues: The state government offers subsidies and discounts for low-income families and seniors who cannot afford high-speed internet access. This helps make broadband more accessible for those living in rural areas.

7. Mobile hotspots: In some remote areas where fixed broadband infrastructure is not feasible, the state government is deploying mobile hotspots to provide temporary internet connectivity for educational purposes or during emergencies.

8. Mapping data on broadband availability: The North Carolina Broadband Infrastructure Office collects data on broadband availability across the state and uses it to identify underserved or unserved communities and target resources towards them.

Overall, the government of North Carolina is implementing a multi-faceted approach involving partnerships, funding, educational initiatives, and data collection to bridge the digital divide in rural areas.

3. What are some specific policies implemented by North Carolina government to improve internet accessibility in low-income communities?


1. Broadband Infrastructure Grant Program: The North Carolina government created a broadband grant program to help fund the development of internet infrastructure in underserved and unserved areas, with a focus on low-income communities.

2. Digital Inclusion Plan: In 2019, the state government released a digital inclusion plan aimed at increasing internet access and adoption in low-income communities by addressing barriers such as affordability and digital literacy.

3. Public-Private Partnerships: The state government has partnered with private internet service providers to expand broadband connectivity in low-income areas. These partnerships involve sharing resources, such as existing infrastructure and technical expertise, to build out networks in these underserved communities.

4. Digital Equity Funds: Several local governments in North Carolina have established digital equity funds to provide financial assistance for improving internet access in low-income communities. This includes initiatives such as providing subsidies for internet service or purchasing devices for residents who cannot afford them.

5. Community Wi-Fi Networks: Some local governments have also set up community Wi-Fi networks to provide free or affordable high-speed internet access in public places like parks, community centers, and libraries, making it accessible to residents without access at home.

6. Technology and Job Training Programs: The North Carolina Works program offers training courses for low-income individuals to gain digital skills needed for job opportunities that require technology proficiency. This helps bridge the digital divide by preparing individuals from underprivileged backgrounds with the necessary skills for jobs that require online capabilities.

7. Lifeline Assistance Program: The Lifeline Assistance Program provides eligible low-income households with discounted monthly rates for phone or internet services through participating providers, making it more affordable for families living on limited incomes to access the internet.

8. Executive Order 91 – Expanding High-Speed Internet Access in NC Schools: This executive order requires all schools and classrooms across North Carolina be equipped with high-speed broadband access to improve accessibility of education resources, especially among students from lower income families.

9. Supporting Community-Based Organizations: The state government provides support to community organizations that work towards bridging the digital divide, through grants and partnerships. These organizations work on initiatives such as digital literacy training and providing resources to help families access and afford internet services.

4. In what ways is North Carolina ensuring affordable internet and computer access for underserved populations?


1. Broadband Infrastructure Deployment Grant Program: North Carolina has a grant program that provides funding to internet service providers to expand and improve broadband infrastructure in underserved areas of the state.

2. Digital Inclusion Fund: The state has established a Digital Inclusion Fund that provides grants to community-based organizations and local governments to support initiatives aimed at increasing digital literacy and access to technology for underserved populations.

3. Connecting NC Task Force: The Connecting NC Task Force was established by the governor to develop and implement strategies for expanding broadband access in rural and underserved areas of the state.

4. Lifeline Program: North Carolina participates in the federal Lifeline program, which offers discounted phone and internet services to low-income households.

5. Low-Income Household Broadband Assistance Program: In response to the COVID-19 pandemic, North Carolina launched this program to provide eligible households with a discount on high-speed internet services.

6. School Connectivity Initiative: This initiative aims to provide high-speed internet access for all public school students in the state, including those from low-income families.

7. Public Libraries: Many public libraries across the state provide free computer and internet access to patrons, as well as technology training programs for those who are unfamiliar with using technology.

8. Digital Navigators Program: North Carolina is launching a digital navigators program that will train individuals from underserved communities on how to use technology, navigate online resources, and connect others with affordable internet options.

9. Mobile Hotspot Lending Programs: Some public libraries and community centers offer mobile hotspot lending programs, allowing individuals without home internet access to borrow devices that provide Wi-Fi connectivity.

10. Affordable Internet Options: Internet service providers in North Carolina offer discounted internet plans for low-income households through programs like Spectrum Internet Assist and Comcast Internet Essentials.

5. What are the key initiatives launched by North Carolina to expand broadband access across the state?


1. Growing Rural Economies with Access to Technology (GREAT) program: The GREAT program was launched in 2018 and offers grants for broadband infrastructure projects in economically-distressed or rural areas of the state.

2. Connecting NC Task Force: In 2020, Governor Roy Cooper established the Connecting NC Task Force to develop a statewide plan for expanding broadband access. The task force includes representatives from government agencies, internet service providers, local governments, and other stakeholders.

3. Statewide Broadband Infrastructure Office: The North Carolina Department of Information Technology created this office in 2019 to help coordinate broadband initiatives across the state and serve as a resource for communities looking to expand broadband access.

4. NC One Gigabit Per Second Network: This public-private partnership between the North Carolina Department of Information Technology and MCNC offers high-speed internet connectivity to over 50 universities, hospitals, community colleges, and K-12 schools across the state.

5. Digital Inclusion Initiative: Launched in 2019 by Governor Cooper, this initiative aims to bridge the digital divide by increasing access to affordable devices and digital literacy training for low-income individuals and families.

6. House Bill 387: This legislation, signed into law in October 2021, created a new fund – known as the Growing Rural Economies with Access to Technology – Act (GREAT Act) – which will provide grants for broadband expansion projects in underserved areas across North Carolina.

7. Digital Infrastructure & Video Competition Act (DIVCA): Enacted in 2006 and amended in 2019, DIVCA encourages competition among cable providers and promotes investment in broadband infrastructure by allowing companies to use public rights-of-way for laying down underground fiber optic cables.

8. Broadband Ready Communities Program: Administered by the North Carolina Department of Commerce’s Office of Broadband Infrastructure and Division of Community Assistance, this program designates communities that have streamlined their local approval process for broadband infrastructure projects. This designation helps attract and facilitate broadband investment in these communities.

9. Google Fiber Partnership: In 2016, Google Fiber announced a partnership with the city of Charlotte to bring high-speed internet service to residents and businesses. This partnership has since expanded to other cities in North Carolina, including Raleigh and Durham.

10. Broadband Infrastructure Improvement Grant Program (BIIG): Launched in 2019, this program provides grants to local governments and private sector partners for deploying broadband infrastructure in unserved or underserved areas of the state.

6. What role does the government of North Carolina play in addressing issues of unequal internet access between urban and rural areas?


The government of North Carolina plays a significant role in addressing issues of unequal internet access between urban and rural areas. Some ways in which the government is addressing this issue include:

1. Funding and resources: The government of North Carolina has allocated significant funds towards improving broadband infrastructure and expanding access to high-speed internet in rural areas. This includes grants, loans, and other initiatives aimed at supporting the construction of new infrastructure and increasing service availability.

2. Broadband Mapping: The state government has initiated the development of a comprehensive broadband map to identify areas with inadequate internet access in both rural and urban areas. This data will be used to target funding and resources more effectively.

3. Public-Private Partnerships: The state government has collaborated with private internet service providers to bring high-speed internet access to underserved rural communities. These partnerships involve sharing resources, infrastructure, and technical expertise to expand broadband connectivity in underserved areas.

4. Digital Inclusion Initiatives: The government has also launched programs focused on digital literacy training, providing low-cost computers and devices, and other initiatives that aim to bridge the digital divide between urban and rural communities.

5. Legislative Efforts: Over the years, the state legislature has introduced various bills that aim to improve internet access in rural areas by promoting competition among providers, streamlining regulations, and encouraging investment in broadband infrastructure.

Overall, the government of North Carolina recognizes the importance of equal access to high-speed internet for economic growth, education opportunities, and quality of life for all residents regardless of their location. As such, it continues to play an active role in addressing issues of unequal internet access between urban and rural areas through various policies, initiatives, and partnerships.

7. How is North Carolina promoting tech education and skills development to close the digital divide among its citizens?


There are several initiatives in North Carolina that aim to promote tech education and skills development and help close the digital divide among its citizens. Some examples include:

1. The Digital Learning Initiative: This initiative was launched in 2015 with the goal of providing students with access to technology and digital learning resources. It includes programs like the Computer Science for All program, which aims to expand computer science education in K-12 schools, and the Coding and Mobile App Development program, which provides students with opportunities to learn coding skills.

2. NC STEM Center: The NC STEM Center is a web portal that provides educators, students, parents, and community members with resources and information related to STEM (Science, Technology, Engineering, and Mathematics) education. It offers a variety of free online courses, activities, and lesson plans that can help students develop their tech skills.

3. NC Statewide IT Apprenticeship Program: This program provides students with paid apprenticeships in information technology fields while they attend college. These experiences help students gain hands-on experience and develop key tech skills that can prepare them for future careers.

4. TechHire Eastern North Carolina: This program aims to connect individuals with little or no tech experience to training opportunities that can lead to high-demand jobs in the technology sector.

5. Rural broadband expansion efforts: North Carolina has made significant efforts to expand broadband internet access throughout the state, particularly in rural areas where the digital divide is most prominent. This includes projects like Growing Rural Economies with Access to Technology (GREAT) grant program which funds infrastructure upgrades for improved broadband service.

Overall, these initiatives seek to promote equal access to quality tech education and resources for citizens of all ages across North Carolina. By investing in these programs, the state is working towards closing the digital divide and creating more opportunities for its residents in the growing field of technology.

8. Can you provide examples of successful public-private partnerships in North Carolina that have helped bridge the digital divide?


1. North Carolina Main Street Program – This public-private partnership provides technical assistance and funding to revitalize downtown areas and attract businesses to underserved communities. It has helped bridge the digital divide by promoting the development of broadband infrastructure in these communities, creating better opportunities for economic growth and access to the internet.

2. Google Fiber – In 2016, Google announced its partnership with Raleigh, NC to bring high-speed Fiber internet to the city, providing residents with access to reliable and affordable broadband services.

3. NC Broadband Infrastructure Office (BIO) – The BIO was created as a public-private partnership focused on expanding broadband access in rural and underserved areas of North Carolina. Through partnerships with private telecom companies, the BIO has helped fund projects to improve broadband infrastructure in these areas.

4. Duke Energy Solar Project – In 2020, Duke Energy partnered with Buncombe County Government and Buncombe County Schools to build a solar facility at an elementary school in Leicester, NC. This project not only provided renewable energy but also allowed for the installation of fiber-optic cables that have increased broadband speeds in the area.

5. Digital Charlotte – This community-led initiative aims to bridge the digital divide in Charlotte through partnerships with local organizations, businesses, and government agencies. By providing digital skills training and affordable internet options, Digital Charlotte has helped increase digital literacy and connectivity in underserved communities.

6. Facebook’s Community Boost Program – In 2018, Facebook launched its Community Boost program in Charlotte as part of its commitment to help small businesses grow and thrive with digital tools and resources. The program offers free training sessions on topics such as online marketing and social media presence, helping bridge the gap between small businesses and their potential customers through improved digital skills.

7. Connecting Families Initiative – Created by Durham Public Schools (DPS), this initiative partners with Google Fiber to provide free home internet service to over 2,500 low-income families in the Durham area. This partnership has helped bridge the digital divide for students by providing access to online learning resources and other digital tools.

8. NC Rural Broadband Authority – The state government and private sector created the North Carolina Rural Broadband Authority to facilitate partnerships between local governments, ISPs, and electric cooperatives to expand high-speed internet access in rural areas of the state. This partnership has led to several successful projects, including fiber-optic networks built through teamwork between community leaders and private sector entities.

9. What measures has North Carolina taken to address disparities in quality of internet service between different regions within the state?


1. Connecting NC: In 2019, North Carolina launched the Connecting NC Program, a partnership with broadband providers and local communities to expand high-speed internet access to underserved areas. The program offers grants and loans to providers to build infrastructure in parts of the state that currently lack reliable internet service.

2. Broadband Infrastructure Office (BIO): The BIO was established in 2015 to address broadband access in underserved areas of the state. It works with stakeholders to identify barriers to broadband development and recommends policies and strategies for improving broadband availability.

3. E-NC Authority: The E-NC Authority was created by the North Carolina General Assembly in 2000 to promote universal internet access throughout the state. It provides resources for communities to assess their broadband needs, develop plans, and apply for funding.

4. Digital Inclusion Efforts: North Carolina has several initiatives aimed at closing the digital divide by providing affordable internet service and digital skills training programs to low-income families and individuals.

5. Statewide Broadband Plan: In 2019, North Carolina released its first Statewide Broadband Plan, which aims to bring high-speed internet access to all residents of the state by 2025. The plan includes strategies for increasing competition among internet providers, utilizing existing infrastructure, and promoting public-private partnerships.

6. Mapping Efforts: To better understand where broadband is needed most in the state, North Carolina has conducted multiple mapping efforts over the years that provide a detailed overview of current coverage and gaps in service.

7. Legislative Efforts: The North Carolina legislature has passed several bills related to broadband access, including tax incentives for providers serving rural areas and streamlining regulations for new technologies like small cell wireless facilities.

8. Community Partnerships: Many local governments and community organizations have partnered with private companies or started their own initiatives to bring high-speed internet access to under-resourced areas.

9. Educational Initiatives: The state has implemented initiatives to provide schools and libraries with broadband access, as well as programs to support internet access for low-income students. In 2015, the North Carolina General Assembly passed a bill requiring all public K-12 schools have high-speed broadband connections by July 2022.

10. How has the government of North Carolina utilized technology to improve service delivery and accessibility for citizens?


1. Online Services: The state government has implemented various online services, such as online forms, applications, payments, and information portals, to make it easier for citizens to access government services from anywhere at any time.

2. Mobile Apps: North Carolina has developed several mobile apps to provide citizens with convenient access to government services. These apps include the NC DMV Mobile Office app for vehicle registration and driver’s license renewal, the MyNCDMV app for personalized DMV information and services, and the NC Wildlife Resources Commission’s mobile app for hunting and fishing licenses.

3. Virtual Services: To increase accessibility during the COVID-19 pandemic, many government agencies in North Carolina have transitioned to virtual service delivery through video conferencing, online appointments, and live chat support.

4. E-Filing: Citizens can electronically file their taxes or pay traffic fines through secure online platforms using electronic signatures. This saves time and reduces physical contact between individuals and government offices.

5. Public Data Portal: North Carolina has an open data portal that provides public access to data sets from state agencies, enabling citizens to understand how their tax dollars are being spent and promoting transparency in government operations.

6. Social Media: The state government uses social media platforms like Facebook, Twitter, YouTube, Instagram to communicate with citizens about various programs, news updates, emergency alerts etc., making information more accessible to the public.

7. Telemedicine: The North Carolina Department of Health and Human Services has expanded telemedicine services in rural areas where healthcare facilities are limited or inaccessible. This enables citizens to consult with healthcare providers remotely through video conferencing platforms.

8. Digital Learning: The state has invested in technology infrastructure for K-12 schools to improve learning outcomes through digital learning tools like Google Classroom and other educational apps.

9. Chatbots: Several state agencies have integrated chatbots on their websites to answer frequently asked questions from citizens efficiently without human intervention. This saves time and resources for both citizens and government employees.

10. Cybersecurity: The state has implemented various cybersecurity measures to protect citizens’ personal information when using online services. These include implementing robust security protocols, regular vulnerability assessments, and preventive training programs for employees.

11. Are there any specific efforts being made by North Carolina to increase digital inclusion for marginalized communities such as people with disabilities or seniors?


Yes, there are several efforts being made by North Carolina to increase digital inclusion for marginalized communities such as people with disabilities or seniors.

1. Digital Inclusion Initiatives: North Carolina has several initiatives focused on promoting digital inclusion and skills in the state, with a specific focus on marginalized communities. These initiatives include Digital Charlotte, the NC Broadband Infrastructure Office, and NCWISEowl.

2. Accessibility Standards: The state has also adopted accessibility standards to ensure that all websites and online services are accessible for people with disabilities. This includes compliance with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

3. Free Digital Literacy Training: The North Carolina Community College System offers free digital literacy training for individuals of all ages, including seniors and those with disabilities.

4. Affordable Internet Programs: Several internet service providers in North Carolina offer affordable internet programs specifically targeted towards low-income households and seniors.

5. Mobile Technology Outreach: The NC Division of Services for the Blind has a mobile technology outreach program to provide mobile devices and training to people with visual impairments.

6. Senior TechRangers Program: The North Carolina Division of Aging and Adult Services also offers a Senior TechRangers program that provides senior citizens with free digital literacy training.

7. Partnerships with Community Organizations: Several community organizations, such as the ARC of North Carolina, work closely with the state government to promote digital inclusion among individuals with developmental disabilities by providing them access to technology and resources.

8. Digital Inclusion Coordinator Position: The State Library of North Carolina created a Digital Inclusion Coordinator position dedicated to expanding access to the internet, digital literacy resources, and other technology services across libraries in the state.

9. Broadband Expansion Projects: The state government is actively pursuing broadband expansion projects in underserved areas to ensure that all residents have access to reliable high-speed internet connectivity.

10. Promoting Telehealth Services: During the COVID-19 pandemic, North Carolina launched a state-wide program to promote telehealth services and ensure that those with disabilities or seniors can access healthcare from the comfort of their homes.

11. TechSoup: The state partners with TechSoup to provide discounted and donated technology products, such as computers and software, to nonprofit organizations serving marginalized communities.

Overall, North Carolina recognizes the importance of digital inclusion for all communities and is taking significant steps to bridge the digital divide for seniors and people with disabilities in the state.

12. What innovative approaches is North Carolina using to increase broadband penetration in remote or underserved areas?


1. Broadband Infrastructure Office: The North Carolina Department of Information Technology established the Broadband Infrastructure Office (BIO) to focus on expanding North Carolina’s broadband infrastructure and promoting digital inclusion.

2. Funds for Broadband Expansion: The state has set aside funds dedicated specifically for broadband expansion projects, such as the Growing Rural Economies with Access to Technology (GREAT) program, which provides grants for broadband infrastructure projects in rural areas.

3. Public-Private Partnerships: North Carolina has actively pursued public-private partnerships to expand broadband infrastructure in underserved areas. These partnerships involve collaboration between local governments, private internet service providers, and community organizations to identify and address the unique needs of each community.

4. Wireless Network Deployment: The state has been investing in wireless network deployment through initiatives like Project AirGig, which aims to deliver ultra-fast broadband speeds using existing power lines.

5. Digital Literacy Programs: The state has implemented digital literacy programs to help residents in remote or underserved areas understand the importance of broadband and how to effectively use it.

6. Telehealth Initiatives: North Carolina is leveraging broadband infrastructure to expand access to healthcare services in remote areas through telehealth initiatives.

7. Connecting Underserved Schools: The state has launched programs like the School Connectivity Initiative, which connects underserved schools and provides them with high-speed internet access.

8. Subsidized Internet Service: Several programs, such as Lifeline Assistance and ConnectHomeNC, provide subsidized or free internet service for low-income households.

9. E-Rate Program: North Carolina participates in the federal E-Rate program, which provides discounts on telecommunications and internet services for eligible schools and libraries in rural areas.

10. Mapping Efforts: Accurate mapping of areas with limited or no broadband access is crucial for identifying areas that require investment. North Carolina has implemented robust mapping efforts to help target resources more effectively.

11. Statewide Digital Inclusion Plan: In 2020, North Carolina released its first statewide Digital Inclusion Plan, which sets goals and strategies for expanding access to affordable broadband and promoting digital literacy and skills across the state.

12. Broadband Task Force: The Governor’s Task Force on Connecting North Carolina was formed in 2019 to develop a comprehensive plan to achieve statewide broadband coverage with speeds of at least 100 megabits per second per household by 2025. The task force includes representatives from government, industry, academia, and community organizations and is working on implementing its recommendations.

13. How is data privacy and security being addressed by the government of North Carolina during its initiatives to bridge the digital divide?


The government of North Carolina has taken several measures to address data privacy and security concerns during its initiatives to bridge the digital divide.

1. Implementation of Strong Data Protection Policies: The state government has implemented strong data protection policies that comply with international standards, such as the General Data Protection Regulation (GDPR). These policies ensure that personal data collected during digital inclusion initiatives is used in a responsible and secure manner.

2. Training and Awareness Programs: The government has also conducted training and awareness programs for both government employees and community members on data privacy and security. This helps in creating a culture of responsible data handling and usage.

3. Regular Audits: The government regularly conducts audits to identify and address any potential risks to data privacy and security in its digital inclusion initiatives. This helps in mitigating any vulnerabilities and ensuring compliance with regulations.

4. Encryption of Sensitive Data: To protect sensitive information, the government has mandated the use of encryption for all digital communication, storage, and transmission. This ensures the confidentiality of personal information collected during digital inclusion programs.

5. Partnering with Trusted Organizations: The government partners with trusted organizations that have a proven track record in data privacy and security measures. This ensures that the personal information collected is handled responsibly.

6. Access Controls: The government implements strict access controls to prevent unauthorized access to sensitive data collected during digital inclusion initiatives.

7. Cybersecurity Measures: The government also invests in robust cybersecurity measures to safeguard its systems against cyber threats such as hacking or malware attacks.

8. Data Breach Notification Requirements: In case of a breach, the government is required by law to notify individuals affected by the breach in a timely manner, allowing them to take necessary precautions.

Overall, by implementing these measures, North Carolina’s government strives to bridge the digital divide while protecting the privacy and security of its citizens’ data.

14. Can you share success stories of individuals or communities who have benefitted from government initiatives aimed at reducing the digital divide in North Carolina?

Yes, there are many success stories of individuals and communities in North Carolina that have benefitted from government initiatives aimed at reducing the digital divide. Here are a few examples:

1. NC Broadband Infrastructure Office (BIO) – The BIO was created in 2018 with the goal of expanding high-speed internet access to underserved areas across the state. Through their efforts, over 56,000 homes and businesses have gained access to broadband since 2018.

2. Roanoke Youth Summit – In an effort to bridge the digital divide for youth in Roanoke, North Carolina, the local government partnered with various community organizations to organize a youth summit focused on digital literacy and skills training. The event was a success, with over 200 students participating and gaining valuable skills for future employment.

3. E-NC Authority – This non-profit organization partners with state agencies and private companies to provide low-cost internet access to underserved communities in North Carolina. They have helped connect over 600 libraries, schools, and community centers across the state.

4. North Carolina Virtual Public School (NCVPS) – This program offers online courses to students in grades 6-12 who may not have access to certain classes or resources at their own schools. As of 2020, NCVPS has served over one million enrollments since its establishment in 2007.

5. Digital Charlotte – Digital Charlotte is a city-wide initiative that provides technology training and resources to residents of Charlotte, especially those in low-income or minority neighborhoods. The program has successfully trained over 8,000 individuals in digital skills since it began in 2015.

These initiatives have had a significant impact on reducing the digital divide in North Carolina by providing more equitable access to internet services and technology training for underserved communities. They have also helped improve educational opportunities, job prospects, and overall quality of life for many individuals throughout the state.

15. Has there been any research or evaluation conducted on the effectiveness of various programs implemented by North Carolina to bridge the digital divide?


Yes, there have been several research studies and evaluations conducted on the effectiveness of various programs implemented by North Carolina to bridge the digital divide. Here are some examples:

1. “The Impact of BTOP-Funded Public Computing Centers in North Carolina: A Whole Community Approach” (2015): This study evaluated the impact of public computing centers funded by the Broadband Technology Opportunities Program (BTOP) in North Carolina. It found that these centers improved access to technology and digital skills training in underserved communities, leading to increased employment opportunities, better healthcare outcomes, and enhanced civic engagement.

2. “Closing the Rural Digital Divide: The Impact of Community-Based Broadband Solutions in North Carolina” (2016): This report examined the impact of community-based broadband initiatives in rural areas of North Carolina. It found that these efforts led to economic growth, improved educational opportunities, and enhanced quality of life for residents.

3. “Evaluation of NC DIT Digital Inclusion Programs” (2018): This evaluation assessed the effectiveness of four digital inclusion programs operated by the North Carolina Department of Information Technology (DIT). The report concluded that these programs helped bridge the digital divide by providing affordable internet access, digital skills training, and technology assistance to underserved populations.

4. “Public WiFi Access Points: An Evaluation of Availability and Quality in Wake County, NC” (2020): This study evaluated the availability and quality of public WiFi access points in Wake County, North Carolina. It found that while there was good overall coverage, there were gaps in connectivity in certain areas and disparities between urban and rural areas.

Overall, these studies have shown that programs implemented by North Carolina have had a positive impact on bridging the digital divide through providing increased access to technology, promoting digital literacy skills, and improving connectivity in underserved areas.

16. How has collaboration with local governments and community organizations played a role in tackling the issue of unequal access to technology in North Carolina?


Collaboration with local governments and community organizations has played a crucial role in addressing unequal access to technology in North Carolina. These partnerships have allowed for a comprehensive and inclusive approach to understanding and tackling the issue.

1. Identifying Areas of Need: Local governments and community organizations often have a better understanding of their communities’ needs and can identify areas that lack access to technology. This collaboration allows for a more targeted approach, focusing on the specific areas that need attention.

2. Sharing Resources: By working together, local governments and community organizations can pool resources, knowledge, and expertise, making it more cost-effective to address the issue of unequal access to technology. For example, local organizations may have connections with businesses or grant opportunities that can provide resources for improving technology access in their communities.

3. Increasing Awareness: Collaboration between these groups can help raise awareness about the digital divide and its impact on different communities. Through joint efforts, information campaigns can be launched to educate people about the importance of technology access and how it affects economic opportunities, education, healthcare, and overall well-being.

4. Leveraging Existing Infrastructure: Many community organizations already have established relationships with local businesses, schools or libraries – making them ideal partners when it comes to leveraging existing infrastructure to provide better technology access. For example, schools may have computer labs that are available after school hours for community use or libraries may offer free Wi-Fi hotspots in underserved areas.

5. Developing Solutions Tailored to Local Needs: Collaboration between local governments and community organizations ensures that solutions are tailored to meet the specific needs of each community. They understand the unique challenges faced by their residents and can work together to develop solutions that effectively address these issues.

6. Building Community Capacity: Partnering with local governments provides an opportunity for community organizations to build capacity within their own organization by learning from government agencies’ processes and systems.

7. Advocacy: Partnership with local governments also provides an opportunity for community organizations to advocate for policies and programs that promote equal access to technology. By working together, they can lobby for changes at the state or federal level that will benefit their communities.

In conclusion, collaboration between local governments and community organizations is essential in tackling the issue of unequal access to technology in North Carolina. These partnerships bring together resources, expertise, and knowledge to develop targeted solutions that address the digital divide and promote equal opportunities for all.

17. Is there a plan in place for sustained efforts to bridge the digital divide in North Carolina, or are initiatives on a case-by-case basis?


There is a plan in place for sustained efforts to bridge the digital divide in North Carolina. The state government has recognized the importance of addressing this issue and has taken steps to develop a comprehensive approach.

One of the key initiatives is the North Carolina Broadband Infrastructure Office, which was established by the state in 2018. This office is responsible for coordinating broadband expansion efforts and facilitating public-private partnerships to increase access in underserved areas.

Additionally, the state has invested significant resources in expanding broadband infrastructure through various grant programs, including the Growing Rural Economies with Access to Technology (GREAT) program and the NC Student Connect initiative. These programs aim to bring high-speed internet access to underserved areas and provide resources for students who lack reliable internet at home.

The North Carolina Education & Information Technology (EIT) Card Program is also working towards bridging the digital divide by providing affordable internet access options for low-income families, seniors, and individuals with disabilities.

Overall, the state government is taking a proactive and multi-faceted approach to bridge the digital divide and ensure that all residents have access to high-speed internet services.

18. How has the COVID-19 pandemic affected government initiatives to bridge the digital divide in North Carolina specifically?


The COVID-19 pandemic has highlighted the importance of access to reliable and affordable internet services, especially for remote work, education, and healthcare. It has also exposed the existing digital divide in North Carolina, where many rural and low-income communities lack access to high-speed internet.

In response, the state government has accelerated efforts to bridge the digital divide through various initiatives, such as:

1. Expanding broadband infrastructure: The state government has allocated millions of dollars in funding to support the expansion of broadband infrastructure in underserved areas. This includes partnerships with private companies and efforts to deploy new technologies like satellite internet.

2. Encouraging virtual learning: With schools being forced to switch to virtual learning during the pandemic, the state has provided devices and hotspots for students who do not have internet access at home.

3. Telehealth services: The state has expanded access to telemedicine services during the pandemic, allowing people without reliable transportation or internet connection to receive medical care remotely.

4. Digital inclusion programs: The state government has also invested in digital literacy programs and skills training for underserved communities to help them navigate technology and improve their online capabilities.

Overall, the COVID-19 pandemic has sparked greater awareness and urgency among government officials towards bridging the digital divide in North Carolina. However, it also highlighted systemic challenges that need long-term solutions beyond temporary measures implemented during emergency situations.

19. What measures are being taken by North Carolina to ensure equitable access to technology and internet for students across all school districts?


There are several measures being taken by North Carolina to ensure equitable access to technology and internet for students across all school districts, including:

1. One-to-One Technology Programs: Many school districts in North Carolina have implemented one-to-one technology programs, which provide each student with a device such as a laptop or tablet. This ensures that all students have equal access to technology for their studies.

2. Internet Connectivity Support: The state has established programs and initiatives to ensure that students have access to high-speed internet at home. These include the NC Student Connect program, which provides free or low-cost internet service to eligible families, and the Homework Gap Fund, which provides funding for schools and districts to purchase Wi-Fi hotspots for students.

3. Digital Learning Resources: The state has created an online portal called NCDigitalLearning.org which offers digital resources such as e-books and educational videos that can be accessed by all students for free.

4. Low-Cost Devices: Several initiatives have been launched to make affordable devices available to low-income families, such as the NC Savvy Card Program which offers discounts on laptops and tablets for eligible families.

5. Partnership with Public Libraries: Many public libraries in North Carolina offer free Wi-Fi access and computer usage, allowing students without internet at home to access online learning resources.

6. Equity Grants: The state has established equity grants to help schools and districts address disparities in access to technology and internet among their student populations.

7. Training and Support for Teachers: To ensure that teachers are equipped with the necessary skills to effectively use technology in their instruction, the state offers professional development opportunities and ongoing support for educators.

Overall, North Carolina is actively working towards bridging the digital divide and ensuring that all students have equal access to technology and internet resources for their education.

20. Can you discuss any future plans or goals of North Carolina government regarding bridging the digital divide and how they will be implemented without leaving any communities behind?


The North Carolina government has a number of initiatives and plans in place to bridge the digital divide and ensure that all communities have access to high-speed internet and technology. Some of these plans include:

1. The North Carolina Broadband Infrastructure Office: This office was established in 2017 to oversee efforts to expand broadband infrastructure throughout the state. It works with internet service providers, local governments, and community organizations to identify areas without access and develop solutions.

2. Connecting NC: This is a statewide initiative that aims to bring affordable high-speed internet access to underserved communities in North Carolina. It focuses on leveraging public-private partnerships, supporting local initiatives, and promoting digital literacy.

3. Digital Inclusion Fund: In 2019, North Carolina allocated $10 million for the Digital Inclusion Fund, which provides grants to local governments, schools, libraries, and community organizations for projects that increase digital literacy and access to technology.

4. Investments in Rural Areas: The state government has made significant investments in expanding broadband infrastructure in rural areas of North Carolina through initiatives such as Growing Rural Economies with Access to Technology (GREAT) Grant Program and the NC Rural Center’s Broadband Connectivity Initiative.

5. Public-Private Partnerships: The government is also partnering with private companies like Google Fiber and AT&T to bring high-speed internet service to underserved areas.

To ensure that these plans do not leave any communities behind, the state government is actively involving community members, leaders, and organizations in the planning and implementation processes. They are conducting surveys, holding public forums, and working closely with local governments to identify areas of need and tailor solutions specifically for each community. Additionally, they are working towards creating more inclusive policies that take into account the unique needs of different groups such as low-income families, minorities, seniors,and individuals with disabilities.

Overall,the North Carolina government will continue to prioritize bridging the digital divide through continued investment in infrastructure,digital literacy programs and fostering partnerships with both the public and private sector to ensure that all communities have access to the benefits of technology.