Government Initiatives to Bridge the Digital Divide in Maine

1. What steps has Maine taken to promote digital literacy among its citizens?


Some steps Maine has taken to promote digital literacy among its citizens include:

1. Launching the Maine Digital Literacy Initiative: In 2018, the state launched this initiative to provide resources and training to help individuals, businesses, and organizations develop digital literacy skills.

2. Creating the Digital Equity Act: In 2019, Maine passed this act which established a fund to support digital literacy programs and initiatives for underserved and rural communities.

3. Partnering with local organizations: The Maine State Library has partnered with various local organizations such as the National Center for Computer Science Education and DigitalLiteracy.gov to provide training and resources on digital skills.

4. Providing public access to computers and internet: Many public libraries in Maine offer free access to computers and Wi-Fi for residents who may not have access at home. This provides opportunities for people to learn basic digital skills.

5. Integrating technology into education: Maine was one of the first states to implement a one-to-one laptop program in its schools, providing students with access to technology from an early age. This has helped foster a culture of digital literacy in the younger generation.

6. Offering workshops and classes: The University of Maine System offers workshops and classes on topics such as coding, website development, social media marketing, data analysis, and more through its UMaine Online platform.

7. Supporting workforce development programs: The state’s workforce development agency partners with local community colleges and vocational schools to provide training programs for in-demand digital skills such as web design, cybersecurity, and data analytics.

8. Promoting online safety awareness: The state government regularly educates citizens on how to stay safe online through campaigns like “Stay Safe Online.”

9. Hosting events focused on digital literacy: The Maine State Library hosts events like “Digital Learning Day” where they showcase different resources and tools available for building digital skills.

10. Encouraging partnerships between schools and businesses: There are programs like “TechHire Maine” that partner with businesses to provide training and job placement opportunities for individuals looking to enter the tech industry.

2. How is the government of Maine working towards bridging the digital divide in rural areas?


1. Investing in broadband infrastructure: The state government of Maine has allocated significant funding towards expanding broadband infrastructure in rural areas. This includes partnering with private companies to build new broadband networks and providing grants for smaller internet service providers to extend services to underserved communities.

2. Encouraging public-private partnerships: The Maine government has also encouraged partnerships between local governments, community organizations, and private entities to develop and implement broadband projects in rural areas.

3. Expanding access to public Wi-Fi: In an effort to provide immediate relief and access to the internet, the state government has also expanded access to public Wi-Fi networks in libraries, schools, town halls, and other public spaces in rural communities.

4. Promoting digital literacy: To bridge the digital divide, the state government is actively promoting digital literacy programs in rural areas. These initiatives aim to provide residents with basic technology skills and knowledge on how to navigate the digital world.

5. Supporting telehealth and telework programs: The government of Maine is investing in telehealth and telework initiatives that leverage internet connectivity to improve healthcare access and employment opportunities for those living in rural areas.

6. Addressing affordability barriers: To ensure that all residents have affordable access to high-speed internet, the state government is working with service providers to offer discounted subscription plans for low-income households.

7. Conducting needs assessments: In order to identify underserved areas and tailor solutions accordingly, the Maine government regularly conducts needs assessments through surveys and data collection efforts.

8. Implementing broadband expansion strategies: The state has developed a strategic plan for expanding broadband access in Maine’s unserved or underserved communities. This includes setting goals for increasing coverage rates, leveraging federal funding opportunities, and incentivizing private investment through tax credits or loans.

9. Collaborating with federal agencies: The Maine government works closely with federal agencies such as the Federal Communications Commission (FCC) to advocate for policies and funding that support broadband expansion in rural areas.

10. Educational initiatives: The government of Maine has implemented educational initiatives, such as the ConnectME Authority, to provide resources and information on digital literacy and broadband access to residents in rural areas.

3. What are some specific policies implemented by Maine government to improve internet accessibility in low-income communities?


1. Maine Broadband Connect Program: This program provides funding and technical assistance to communities, businesses, and organizations to expand broadband infrastructure in underserved areas of the state.

2. Maine’s Middle-Mile Fiber Network: The state has invested in a 1,100-mile fiber optic network that connects schools, libraries, and other community anchor institutions in rural areas to high-speed internet.

3. ConnectME Authority: This independent state agency provides grants to internet service providers for broadband infrastructure projects in unserved or underserved areas of the state.

4. Digital Equity Initiative: This initiative aims to bridge the digital divide by providing low-income families with access to affordable computers and internet service.

5. Lifeline Assistance Program: This federal program offers discounted phone and internet services for eligible low-income households in Maine.

6. Broadband Voucher Program: Through this program, eligible low-income households can receive vouchers to offset the cost of high-speed internet service.

7. Public-private partnerships: The state has formed partnerships with private companies to improve broadband infrastructure in rural areas, such as expanding coverage through satellite technology.

8. Digital Literacy Training: The Maine State Library offers digital literacy training programs for residents of all ages, including those from low-income communities, to improve their skills and knowledge of using the internet.

9. Closing the Homework Gap Grants: These grants provide funds for school districts to address the lack of home internet access among students from low-income households.

10. Mobile Hotspot Lending Programs: Some public libraries in Maine offer free mobile hotspot devices for check out, providing temporary internet access for those who cannot afford it or do not have access at home.

4. In what ways is Maine ensuring affordable internet and computer access for underserved populations?


1. Broadband Expansion: Maine has implemented a statewide broadband expansion plan, aiming to connect all residents with high-speed internet by 2020. The plan includes the investment of millions of dollars in infrastructure projects and partnerships with private companies to expand access.

2. Promoting Competition: The state government has made efforts to promote competition among internet service providers in order to drive down prices and increase accessibility. This includes providing grants and tax incentives for companies willing to invest in underserved areas.

3. Public-Private Partnerships: Maine is working with private companies to build public-private partnerships that will bring affordable internet access to underserved areas. These partnerships often involve the use of infrastructure already in place, such as utility poles, making it more cost-effective for companies to expand their services.

4. Digital Inclusion Programs: Maine has several programs aimed at promoting digital inclusion and bridging the digital divide for underserved populations. This includes initiatives like the ConnectME Authority’s Digital Literacy Program, which offers free computer training and low-cost laptops for qualified residents.

5. Low-Income Subsidies: The state offers subsidies for low-income households through programs like Lifeline Assistance, which provides discounted phone and internet services from participating providers.

6. Mobile Hotspot Loans: Many libraries across Maine offer loans of mobile hotspots, allowing patrons without home internet access to borrow a device that provides temporary Wi-Fi connectivity.

7. Cybersecurity Grants: Maine has recently implemented a program that provides grants to schools and libraries for cybersecurity training and improvements in technology infrastructure, helping them provide safe and reliable internet services for students and visitors.

8. Digital Equity Funds: The state legislature has allocated funds towards digital equity initiatives, which aim to close the gap between those who have access to technology resources and those who do not.

9. Remote Work Initiatives: With the rise of remote work opportunities, Maine is actively pursuing strategies to attract telecommuters by offering incentives and promoting the availability of affordable internet access throughout the state.

10. Continuing Efforts: Maine continues to implement strategies and work towards increasing affordable internet access for underserved populations by actively seeking input from community members and organizations, as well as monitoring progress and adjusting plans as needed.

5. What are the key initiatives launched by Maine to expand broadband access across the state?


Some of the key initiatives launched by Maine to expand broadband access across the state include:

1. Maine’s ConnectME Authority: This is an independent state government agency created in 2006 to help facilitate the deployment of broadband services to unserved and underserved areas of Maine.

2. Broadband for All: This initiative was launched in 2019 with a goal of achieving universal availability of affordable, high-speed internet in Maine by 2025. It includes a combination of strategies such as policy changes, infrastructure investments, and support for public-private partnerships.

3. OneMaine: This program provides funding for regional broadband planning and development efforts, as well as local municipalities seeking to improve their internet connectivity.

4. The Maine School and Library Network (MSLN): MSLN is a state-funded program that delivers high-speed broadband connections to schools and libraries throughout Maine, providing them with access to digital resources and educational opportunities.

5. Connecting Kids Initiative: Launched in response to the COVID-19 pandemic, this initiative aims to provide reliable high-speed internet access to all students in Maine who lack it due to financial or geographic barriers.

6. Expansion of 4G/5G network coverage: The state has worked with telecommunication companies to expand the coverage and speed of mobile networks across rural areas of Maine.

7. Broadband Improvement Districts: These are local entities that can receive grants through the ConnectME Authority to fund broadband infrastructure projects within their designated regions.

8. Supporting municipal broadband efforts: In 2019, a law was passed allowing municipalities without current access to high-speed internet service to create their own municipal-run networks.

9. Partnership with private sector providers: The state has partnered with private companies such as Microsoft, RedZone Wireless, and Consolidated Communications on various projects aimed at expanding broadband access in rural areas.

10. Statewide mapping and data collection efforts: The Office of Information Technology established a broadband mapping program to collect data on broadband availability and speeds across the state, allowing for more targeted efforts to expand internet access.

6. What role does the government of Maine play in addressing issues of unequal internet access between urban and rural areas?


The government of Maine has taken several steps to address issues of unequal internet access between urban and rural areas:

1. Broadband Initiative: In 2019, the state launched the Maine Broadband Initiative, which aims to provide high-speed internet access to all residents by 2025. The initiative is working with local communities, internet service providers, and other stakeholders to expand broadband infrastructure in rural areas.

2. Funding: The state government has allocated significant funding towards expanding broadband infrastructure in rural areas. In 2020, Governor Janet Mills approved a $15 million bond package for broadband infrastructure projects targeting underserved and unserved areas.

3. Partnerships with Internet Service Providers (ISPs): The Maine government has partnered with ISPs to facilitate the expansion of broadband services in rural areas. For instance, the ConnectME Authority partners with ISPs to administer grants and loans for broadband infrastructure projects in underserved areas.

4. Legislation: In 2019, the state passed legislation that allows municipalities to form regional partnerships for building broadband infrastructure. This law enables smaller towns and communities in rural areas to pool their resources and efforts for better connectivity.

5. Mapping: To accurately identify unserved and underserved areas, the government of Maine has conducted mapping projects in collaboration with local communities and ISPs. These maps are used to determine where broadband expansion is most needed.

6. Digital Literacy Programs: The state also offers digital literacy programs through libraries and community centers in rural areas. These programs aim to educate residents on how to use technology effectively and promote digital inclusion.

Overall, the government of Maine recognizes the importance of equal access to high-speed internet for economic development, education, healthcare, and other aspects of daily life. By implementing these initiatives, partnerships, and legislation, they are actively working towards bridging the digital divide between urban and rural areas.

7. How is Maine promoting tech education and skills development to close the digital divide among its citizens?


The state of Maine is promoting tech education and skills development in several ways to close the digital divide among its citizens:

1. Expanding Broadband Access:
One of the key initiatives taken by the state is to expand broadband access to all Maine residents, especially those living in rural areas. The state has allocated significant funds for this purpose, and also implemented programs like the “ConnectME Authority” that provides grants to communities and service providers to expand broadband access.

2. Investing in STEM Education:
Maine is investing in science, technology, engineering, and math (STEM) education from a young age. The state has established several STEM-focused schools and programs, including “TechHire Maine” which offers training programs for high-demand tech jobs.

3. Public-Private Partnerships:
The state has formed partnerships with private companies, non-profits, and educational institutions to provide tech education and training opportunities. This includes partnerships with major tech companies like Google and Microsoft as well as local businesses.

4. Digital Literacy Programs:
Maine also offers a variety of digital literacy programs for citizens of all ages. These programs aim to teach basic computer skills, internet usage, and online safety.

5. Career Training Programs:
Maine has various career training programs targeted towards closing the digital divide among its citizens. These programs offer courses on topics such as coding, app development, cybersecurity, and data analytics.

6. Incentives for Businesses:
To encourage businesses to invest in their employees’ digital skills development, the state offers various incentives such as tax credits for businesses that provide IT training to their employees.

7. Supporting Small Businesses:
Maine’s Small Business Development Centers (SBDCs) offer resources and support for small businesses looking to improve their technology capabilities.

Overall, Maine recognizes the importance of tech education and skills development in bridging the digital divide among its citizens and continues to take steps to promote these initiatives across the state.

8. Can you provide examples of successful public-private partnerships in Maine that have helped bridge the digital divide?


1. Maine Broadband Coalition: The Maine Broadband Coalition is a public-private partnership that was formed in 2010 to accelerate the deployment of high-speed broadband infrastructure throughout the state. The coalition brings together government agencies, private companies, and non-profit organizations to coordinate efforts and provide resources to improve internet access in underserved areas.

2. CCI Wireless and Axiom Technologies: In 2019, CCI Wireless and Axiom Technologies partnered to bring high-speed wireless internet to rural communities in Downeast Maine. This partnership utilized CCI Wireless’ existing infrastructure and Axiom’s local expertise to build a network that provides reliable internet service to homes and businesses in the area.

3. Merrymeeting Regional Broadband Project: This project, led by ConnectME Authority (a government agency) and GWI (a private company), aims to bring high-speed broadband access to the Merrymeeting region of Maine through a combination of fiber optic cable, wireless technologies, and fixed wireless connections. This partnership has successfully connected multiple communities in the area that were previously unserved or underserved.

4. Katahdin Woods and Waters Scenic Byway: Through a partnership between the Federal Highway Administration, Maine Department of Transportation, Pioneer Broadband (a private company), and local municipalities, the Katahdin Woods and Waters Scenic Byway now has improved broadband connectivity for residents, visitors, and businesses along its route.

5. Penobscot County Fiber Optic Initiative: In 2013, Franklin County joined forces with several other municipalities to form a regional broadband initiative called Three Ring Binder. As part of this project, they secured funding from public entities like ConnectME Authority as well as private investors like Great Works Internet (a private company) to install over 600 miles of fiber optic cable connecting more than 100 anchor institutions including schools, public safety facilities, healthcare clinics, libraries, and municipal buildings.

6. Digital Inclusion Fund: In 2019, the Maine Community Foundation and the John T. Gorman Foundation launched the Digital Inclusion Fund, a public-private partnership aimed at increasing digital equity in Maine. The fund provides grants to non-profit organizations working to improve access to technology, digital literacy, and support for underserved communities.

7. University of Maine Cooperative Extension Broadband Education Program: The University of Maine Cooperative Extension has partnered with government agencies and private companies to provide education and outreach programs related to broadband access and utilization in rural communities. This program aims to bridge the digital divide by promoting better understanding of broadband technologies and their impact on communities.

8. Virtual Gateway Initiative: Launched in 2008, this partnership between the state of Maine, Island Institute (a non-profit organization), and Redzone Wireless (a private company) aims to provide affordable high-speed internet access to over 15 coastal island communities through a combination of fiber optic cable, fixed wireless connections, satellite services, and microwave towers. This initiative has successfully provided broadband access to some of the most remote areas of Maine that were previously unserved or underserved.

9. What measures has Maine taken to address disparities in quality of internet service between different regions within the state?


There are several initiatives and programs in Maine aimed at addressing disparities in quality of internet service between different regions within the state:

1. Maine Office of Broadband Development: In 2017, the state government established the Office of Broadband Development to improve access to high-speed internet across the state. The office is responsible for developing and implementing strategies to expand broadband infrastructure in underserved areas.

2. Broadband Action Plan: The Office of Broadband Development has developed a comprehensive action plan to address broadband disparities in the state. This plan includes initiatives such as increasing funding for broadband infrastructure projects and streamlining regulatory processes for providers.

3. ConnectME Authority: The ConnectME Authority is a quasi-government agency that supports community-led efforts to expand high-speed internet access throughout Maine. It provides grants and technical assistance to communities, organizations, and businesses working towards improving broadband infrastructure.

4. Internet Speed Mapping Project: In partnership with the University of Maine, the ConnectME Authority launched an initiative to collect data on internet speeds across the state. This project aims to identify areas with inadequate or no internet access and inform strategic investments in broadband infrastructure.

5. Maine Telehealth Network: The Maine Telehealth Network was created to ensure that all residents have access to reliable high-speed internet services necessary for telehealth services. This program focuses on rural and underserved areas where healthcare services may be limited.

6. Public-Private Partnerships: The state government has also encouraged public-private partnerships as a way to extend broadband infrastructure into underserved areas. These partnerships involve collaboration between local governments, private companies, and community organizations to fund and support broadband projects.

7. Rural Broadband Expansion Program (RBEP): The RBEP is a competitive grant program that provides funding for construction of new broadband infrastructure in unserved areas or improvement of existing infrastructure.

8. Tax Incentives: In 2021, the state legislature passed a law that provides tax incentives for broadband providers that invest in expanding access to high-speed internet in underserved areas.

9. Education and Digital Literacy Programs: The state government has also implemented programs to promote digital literacy and increase access to online education resources, especially in rural areas. These initiatives include funding for technology training programs and partnerships between schools and local internet service providers.

10. How has the government of Maine utilized technology to improve service delivery and accessibility for citizens?


1. Online Services: The state of Maine offers a variety of online services through the Maine.gov website, allowing citizens to access government services and information easily from their homes or mobile devices.

2. Mobile Apps: The state has developed several mobile applications to provide convenient tools for citizens, including an app for hunting and fishing licenses, a state parks guide, and a voter information app.

3. Virtual Town Hall: Maine’s Virtual Town Hall allows residents to securely access local government services such as tax payments, permits, and license renewals online.

4. Electronic Payments: Many state agencies now accept electronic payments for fees and taxes, making it easier and more convenient for citizens to complete transactions with the government.

5. Online License Renewals: Citizens can now renew many professional licenses online through the Secretary of State’s website, saving time for both individuals and businesses.

6. Social Media Engagement: Several state agencies have active social media pages to engage with citizens and provide updates on government services, events, and emergency situations.

7. Open Data Portal: The Maine Open Data Portal provides public access to government datasets in areas such as health, education, transportation, and environmental data for transparency and informed decision-making.

8. Digital Archives: The Maine State Archives has digitized many historical records and documents for easy access by the public through its online archive database.

9. Remote Work Technology: In response to the COVID-19 pandemic, the state has implemented remote work technology to allow employees to continue providing essential services while working from home.

10. Cybersecurity Initiatives: The state has implemented cybersecurity measures to protect sensitive citizen data from cyberattacks, ensuring privacy and security in delivering digital services.

11. Are there any specific efforts being made by Maine to increase digital inclusion for marginalized communities such as people with disabilities or seniors?


Yes, there are several efforts being made in Maine to increase digital inclusion for marginalized communities such as people with disabilities and seniors.

1. The Maine State Library has a Digital Equity Initiative that focuses on providing technology access and training to underserved populations, including people with disabilities and seniors. They offer workshops and resources on digital literacy, assistive technology, and accessibility.

2. The Maine Office of Aging and Disability Services offers a Technology Resource Center that provides information, training, and support on accessible technology for individuals with disabilities and older adults.

3. Through the Connect ME program, the state of Maine offers discounted internet services for low-income households to increase access to broadband for marginalized communities.

4. SeniorTech provides technology education and support specifically for senior citizens in Maine. They offer classes on topics such as smartphone use, social media, and online banking.

5. There are also various community-based organizations in Maine that focus on increasing digital inclusion for marginalized communities. For example, the Spurwink ALLTECH program provides assistive technology services to individuals with intellectual or developmental disabilities.

6. The University of Southern Maine’s Digital Credibility Project works to improve access to accurate online information for vulnerable or isolated populations in the state through educational programs and targeted outreach initiatives.

Overall, the state of Maine recognizes the importance of ensuring digital inclusion for all individuals regardless of their age or ability, and continues to take steps towards achieving this goal.

12. What innovative approaches is Maine using to increase broadband penetration in remote or underserved areas?


There are several innovative approaches that Maine is using to increase broadband penetration in remote or underserved areas, including:

1. The creation of the ConnectME Authority: The ConnectME Authority is a state agency that was established in 2006 to promote the deployment of high-speed broadband internet service throughout the state. The authority provides funding, technical assistance, and resources to help communities and businesses in underserved areas gain access to broadband.

2. Public-Private Partnerships: Maine has adopted a public-private partnership model to support broadband expansion in the state. This involves collaborating with private providers to build out and upgrade existing infrastructure and implement creative solutions for expanding coverage.

3. Maine Broadband Initiative: The Maine Broadband Initiative is a comprehensive program aimed at increasing broadband access and adoption across the state. It includes initiatives such as building partnerships with internet service providers, mapping current broadband coverage, promoting digital literacy, and leveraging federal funds for broadband projects.

4. Community-driven Projects: Many communities in Maine have taken matters into their own hands by launching community-driven projects to improve local broadband service. These projects involve securing grants, forming independent internet cooperatives, or partnering with private companies to bring high-speed internet access to unserved or underserved areas.

5. Tax Credits for Providers: In 2020, Maine passed legislation that allows internet service providers (ISPs) who expand broadband infrastructure in unserved or underserved areas of the state to claim tax credits on their corporate income tax.

6. Mapping Broadband Availability: In 2019, Maine launched its One-Stop Shop for Broadband Service , where residents can enter their address and check the availability of high-speed internet options in their area.

7. Remote Learning Initiatives: In response to the COVID-19 pandemic, Maine’s Department of Education created initiatives such as providing students with tablets equipped with Wi-Fi hotspots and working with ISPs to provide free or discounted internet services for students in need.

8. Wireless Broadband Projects: Some communities in Maine have launched wireless broadband projects to provide high-speed internet service to remote or underserved areas. This involves installing small cell towers and other infrastructure to transmit data wirelessly, providing an alternative to traditional fixed-line broadband services.

9. Digital Equity Grants: The state provides grants for digital equity initiatives aimed at bridging the digital divide for low-income households and vulnerable populations, such as seniors and individuals with disabilities.

10. Broadband Task Force: In 2019, Maine created a task force to identify barriers to broadband deployment and make recommendations for promoting universal access to high-speed internet across the state.

11. Broadband Bonds: In 2020, Maine voters approved a $15 million bond that will be used for broadband infrastructure projects in unserved or underserved areas of the state.

12. Broadband Innovation Grant Program: The ConnectME Authority offers grants through its Broadband Innovation Program to support innovative broadband projects, such as satellite and hybrid fiber-wireless networks, especially in rural and remote areas where it may be difficult or costly to install traditional fixed-line infrastructure.

13. How is data privacy and security being addressed by the government of Maine during its initiatives to bridge the digital divide?


The government of Maine has taken steps to address data privacy and security in its initiatives to bridge the digital divide. This includes:

1. Data Collection Policies: The state has strict policies in place for collecting and storing data from individuals, ensuring that it is done with their consent and is used only for specific purposes.

2. Cybersecurity Measures: The state has implemented strong cybersecurity measures to protect against unauthorized access to data, such as firewalls, encryption, and regular audits.

3. Employee Training: Those working on digital divide initiatives are required to undergo training on data privacy and security to ensure they understand best practices for handling sensitive information.

4. Partnerships with Trusted Organizations: The government partners with trusted organizations and service providers to ensure that any personal information collected through digital divide initiatives is secure and only used for its intended purpose.

5. Transparency: The government is committed to being transparent about its data collection and use policies, providing clear information on what data is being collected, why it is needed, and how it will be used.

6. Compliance with Laws: Maine follows all federal laws related to data privacy and security, including the General Data Protection Regulation (GDPR) for European Union citizens’ data.

7. Consumer Education: The state works to educate consumers about protecting their personal information online and provides resources for staying safe while using digital services.

8. Strong Encryption Standards: All personally identifiable information collected by the state must be encrypted according to strong standards established by the National Institute of Standards and Technology (NIST).

By implementing these measures, the government of Maine aims to protect the privacy of individuals while bridging the digital divide.

14. Can you share success stories of individuals or communities who have benefitted from government initiatives aimed at reducing the digital divide in Maine?


One success story that highlights the impact of government initiatives in reducing the digital divide in Maine is the ConnectME Authority’s Broadband Grants program. This program provides funding to telecommunications companies and internet service providers (ISPs) to expand broadband infrastructure and improve connectivity in underserved areas of the state.

As a result of this initiative, there have been numerous examples of communities and individuals who have benefitted from improved access to high-speed internet. For instance, in 2019, Oxford County was awarded a $120,000 grant to develop broadband infrastructure in rural parts of the county, which previously had limited access to reliable internet. This has helped residents in these areas access telemedicine services, job opportunities, and educational resources that were previously unavailable to them.

In another success story, the town of Penobscot received a $220,000 grant from ConnectME in 2018 to build a wireless broadband network for its residents. This has significantly improved connectivity for local businesses and allowed for remote work opportunities that were not possible before.

Individuals have also directly benefitted from government initiatives aimed at reducing the digital divide in Maine. The Homeworkers Assistance Program by the Department of Economic and Community Development has provided financial assistance to individuals who need high-speed internet for their work but cannot afford it. This program has allowed remote workers and freelancers in Maine to continue working effectively despite living in areas with limited internet options.

Additionally, through various initiatives by the Maine State Library and Department of Education, low-income families have been able to access free or reduced-cost internet services and devices such as laptops or tablets. This has enabled children from these families to participate in remote learning during the COVID-19 pandemic.

Overall, these success stories demonstrate how government initiatives have made significant progress towards bridging the digital divide in Maine and improving access to technology for all individuals and communities.

15. Has there been any research or evaluation conducted on the effectiveness of various programs implemented by Maine to bridge the digital divide?


Yes, there has been research and evaluation conducted on the effectiveness of various programs implemented by Maine to bridge the digital divide. Some notable examples include:

1. Maine’s Middle Mile Broadband Infrastructure Initiative: In 2010, the ConnectME Authority commissioned a study to evaluate the impact of its Middle Mile Broadband Infrastructure Initiative which sought to improve middle mile broadband infrastructure in underserved areas of the state. The study found that this initiative had led to an increase in broadband availability and speeds in targeted areas, as well as increased competition and improved service quality.

2. University of Maine’s Rural Telecommunications Surveys: The University of Maine has conducted multiple surveys over the years to examine internet access and usage among rural communities in the state. These surveys have provided valuable insights into the challenges faced by rural residents and have helped shape policy initiatives aimed at addressing these challenges.

3. Maine State Library Digital Literacy Survey: In 2016, the Maine State Library conducted a survey to assess residents’ digital literacy skills, needs, and barriers. The results of this survey informed the development of various digital literacy training programs across the state.

4. Community Broadband Planning Program Evaluation: In 2018, a joint effort between ConnectME Authority, Community Development Block Grant (CDBG) program, and USDA’s Rural Utilities Service (RUS) evaluated Maine’s Community Broadband Planning Program (CBPP). This program provided grants for communities to develop strategic broadband plans with technical assistance from consultants. The evaluation showed that this program was successful in helping communities identify their broadband needs and take concrete steps towards addressing them.

5. One Gigabit Challenge Project Assessment: A recent report published by NTIA evaluated the impact of One Gigabit Challenge project which was launched by NTIA in partnership with ConnectME Authority in Mars Hill, Maine with an aim to improve economic opportunities through ultra-high-speed broadband connectivity. The assessment found that this project had a positive impact on local businesses, residents, and institutions.

16. How has collaboration with local governments and community organizations played a role in tackling the issue of unequal access to technology in Maine?

Collaboration with local governments and community organizations has played a critical role in addressing the issue of unequal access to technology in Maine. These partnerships have allowed for a more comprehensive approach to addressing the issue, as different stakeholders bring unique perspectives, resources, and expertise to the table.

Local governments have been valuable partners in advocating for and implementing policies that promote equal access to technology. This includes initiatives such as broadband infrastructure development, internet service subsidies, and digital literacy programs. Through these efforts, local governments have worked to ensure that all communities, regardless of location or socioeconomic status, have access to reliable and affordable technology services.

Community organizations have also been key players in bridging the digital divide in Maine. These organizations work directly with underserved populations and understand their specific needs and challenges when it comes to accessing technology. By collaborating with these groups, initiatives can be tailored to meet the specific needs of different communities and ensure that they are informed about available resources.

In addition, collaboration between local governments and community organizations allows for the pooling of resources, maximizing impact while minimizing duplication of efforts. This can lead to more efficient use of funding and better coordination of programs aimed at addressing unequal access to technology.

Moreover, partnerships between these stakeholders help raise awareness about the issue and mobilize support from both government officials and members of the community. By working together towards a common goal, these partnerships help create a stronger voice for advocating for policies and programs that promote equal access to technology in Maine.

Overall, collaboration with local governments and community organizations is essential in tackling unequal access to technology in Maine as it brings together diverse perspectives, resources, expertise, and advocacy efforts towards creating more equitable opportunities for all individuals regardless of their background or location.

17. Is there a plan in place for sustained efforts to bridge the digital divide in Maine, or are initiatives on a case-by-case basis?


The State of Maine has a plan in place for sustained efforts to bridge the digital divide. The Maine State Broadband Plan was developed in 2019 by the Maine Broadband Strategy and Planning Group, which includes representatives from government agencies, industry stakeholders, and community organizations. This plan outlines goals and strategies for improving broadband access and adoption across the state.

Some key initiatives outlined in the plan include:

1. Expanding broadband infrastructure: The plan aims to extend high-speed broadband infrastructure to underserved areas of the state through a mix of public and private investments.

2. Increasing digital literacy and adoption: To ensure that all residents have the skills and knowledge needed to use internet services, the plan proposes initiatives such as digital literacy training programs for seniors, low-income households, and other marginalized groups.

3. Addressing affordability barriers: Recognizing that cost can be a significant barrier to internet access, especially for low-income households, the plan recommends exploring options for reducing the financial burden of broadband services.

4. Encouraging local solutions: The plan encourages communities to take ownership of their broadband challenges by promoting grassroots efforts like municipal broadband projects.

5. Regularly assessing progress: The state will regularly assess its progress towards achieving its broadband goals and make adjustments as needed.

Overall, these initiatives reflect a commitment from the state government to address the digital divide in Maine on a sustained basis rather than on a case-by-case basis.

18. How has the COVID-19 pandemic affected government initiatives to bridge the digital divide in Maine specifically?


The COVID-19 pandemic has highlighted the urgency of bridging the digital divide in Maine and other states. Many government initiatives have been accelerated or implemented to address this issue during the pandemic, including:

1. Expanding broadband infrastructure: The federal government has allocated over $100 million in funding for expanding broadband infrastructure in Maine specifically, through programs like the USDA’s ReConnect Program. This will help bring high-speed internet to underserved rural areas.

2. Providing internet access assistance: The state government launched the Keep Maine Connected initiative, which provides households with financial aid to cover the installation costs of internet services or devices during the pandemic.

3. Supporting remote learning: In response to school closures and a shift to remote learning, Maine has directed funds from the CARES Act towards providing technology devices, such as laptops and tablets, to students in need.

4. Promoting public-private partnerships: The state is encouraging partnerships between private internet service providers and local governments to improve broadband coverage in rural areas.

5. Offering digital literacy training: With many essential services moving online due to the pandemic, there has been an increased focus on providing digital literacy training to residents who may not be familiar with technology.

6. Addressing affordability barriers: The state recognizes that cost can be a major barrier for low-income families trying to access high-speed internet, and is exploring ways to make it more affordable through subsidies or vouchers.

Overall, the COVID-19 pandemic has heightened awareness of the digital divide in Maine and spurred government action to bridge it through various initiatives and partnerships. However, there is still much work to be done in order to achieve equitable access to reliable high-speed internet for all Mainers.

19. What measures are being taken by Maine to ensure equitable access to technology and internet for students across all school districts?


1. State Funding for Technology: The Maine Department of Education provides funding for technology through various state-funded programs such as the Maine Learning Technology Initiative (MLTI), School Revolving Renovation Fund, and Essential Programs and Services.

2. MLTI Computers: The MLTI provides a laptop computer to every middle school student (7th-8th grade) and high school student (9th-12th grade) in Maine public schools. This initiative has been running since 2002, aiming to increase access to technology for all students regardless of their economic background.

3. Internet Connectivity: Maine has invested in improving internet connectivity across the state through initiatives like the “ConnectME” program, which aims to provide affordable broadband access to underserved areas.

4. Digital Equity Grants: The Maine Department of Education offers Digital Equity Grants to schools and districts to support projects that promote equitable access to technology and internet for students.

5. Partnerships with Private Organizations: The state works with private organizations like Project Login and Educate Maine to provide resources, training, and support for teachers, students, and families on how to use technology effectively.

6. Support for Distance Learning: During the COVID-19 pandemic, Maine provided laptops and internet access devices to over 64% of its K-12 students who needed them to participate in distance learning programs.

7. Student Home Internet Access Program: In partnership with Spectrum Internet/Charter Communication, Main is offering free broadband services and Wi-Fi hotspots at no cost for up to 60 days during the current health crisis.

8. Targeted Grants: The state also offers targeted grants based on individual district needs through programs such as Rural Education Achievement Program (REAP) funds from federal sources such as E-rate reimbursements supporting expanded local area networks (LANs) within instructional facilities.

9. Community Support: Many schools have community partnerships that provide support to families who may need assistance in obtaining computer equipment and internet access.

10. Emphasis on Digital Literacy: The state also emphasizes the importance of digital literacy by incorporating technology curriculum into K-12 education to ensure students have the necessary skills to navigate and succeed in a digital world.

20. Can you discuss any future plans or goals of Maine government regarding bridging the digital divide and how they will be implemented without leaving any communities behind?


The state of Maine is committed to bridging the digital divide and ensuring that all communities have access to high-speed internet. To achieve this goal, several initiatives have been put in place, including:

1. Expanding Broadband Infrastructure: The state is working towards expanding its broadband infrastructure through the Maine Connectivity Authority (MCA). The MCA has been tasked with managing the $15 million ConnectME program, which provides funding and resources to extend broadband service to unserved and underserved areas of the state.

2. Public-Private Partnerships: The state is also partnering with private internet service providers to bring high-speed internet access to rural and underserved areas. These partnerships involve leveraging public funds to incentivize investment from these providers.

3. Supporting Municipal Broadband: In 2019, Maine passed a law that allows municipalities to form their own municipal broadband networks. This initiative aims to empower local communities with the ability to build and manage their own broadband networks, thus reducing reliance on private providers.

4. Expanding Wi-Fi Hotspots: In response to the COVID-19 pandemic, the state launched a KeepMaineConnected initiative that involves deploying more than 250 Wi-Fi hotspots across the state, providing free high-speed internet access in public spaces.

To ensure that these efforts do not leave any communities behind, the state is implementing a comprehensive mapping strategy that identifies and targets areas with low or no broadband access. Furthermore, programs like ConnectME require that applicants demonstrate how they will serve lower-income households and disadvantaged communities when seeking grants for broadband expansion projects.

Additionally, various community-based organizations and nonprofits are also working towards bridging the digital divide in partnership with the state government. For instance, organizations like Educate Maine are providing students from low-income families with devices and internet connectivity necessary for remote learning.

Overall, the state of Maine recognizes that bridging the digital divide requires partnership between government agencies, private companies, community organizations, and individuals. With a strong commitment and continued collaboration, the state is confident in its ability to bring high-speed internet access to all communities, leaving no one behind.