Gas Providers and Options in Maryland

1. What are the main gas providers in Maryland?

The main gas providers in Maryland are Baltimore Gas and Electric (BGE), Columbia Gas of Maryland, Delmarva Power, Washington Gas, and Chesapeake Utilities Corporation.

2. Are these gas providers regulated by the state?

Yes, these gas providers are regulated by the state of Maryland through the Maryland Public Service Commission. The commission ensures that gas companies provide safe, reliable and affordable service to customers while also promoting consumer protection and competition in the market.

3. How do I choose a gas provider in Maryland?

In most areas of Maryland, customers do not have a choice in who provides their gas service as it is determined by their location. However, some areas may have multiple providers operating within their community.

If you do have a choice, you can research each provider’s rates and customer reviews to make an informed decision. It is also important to check if there are any additional fees or charges associated with each provider before making a decision.

4. Can I switch my gas provider in Maryland?

In certain areas where there is competition among gas providers, customers may be able to switch their provider. You can contact your local utility or visit the Maryland Public Service Commission website for more information about switching providers.

5. Are there any assistance programs available for low-income households in Maryland to help with gas bills?

Yes, there are assistance programs available for low-income households in Maryland such as the Low-Income Home Energy Assistance Program (LIHEAP), which provides financial assistance for energy bills to eligible low-income individuals and families.

Other programs include MEAP (Maryland Energy Assistance Program) which assists with past due energy bills, and MEAP Emergency Bill Pay Assistance Program which helps eligible households facing disconnection of their energy service due to non-payment.

Eligibility requirements vary for each program and interested individuals can apply through the Department of Human Services or their local utility company.

2. How can I compare gas rates and plans in Maryland?

To compare gas rates and plans in Maryland, you can follow these steps:

1. Start by gathering your current gas bill so you have information on your current rate and usage.

2. Use an online comparison tool or website such as the Maryland Public Service Commission’s Gas Shopping Guide to see a list of available gas suppliers and their rates.

3. Compare the rates offered by different suppliers. Pay attention to whether they offer fixed or variable rates, any special promotions or discounts, and any fees or charges.

4. Consider the length of the contract terms offered by each supplier. Longer contracts may offer lower rates, but you may be locked into those rates for a longer period of time.

5. Look for customer reviews or ratings for each supplier to get an idea of their reputation and customer service.

6. Contact the suppliers directly to ask any questions or clarify details about their plans and rates.

7. Once you have compared all the options, choose the plan that best fits your needs and budget.

It is important to note that while comparing rates is important, it should not be the only factor considered when choosing a gas supplier. You should also consider factors like customer service, billing procedures, and any additional services offered by each supplier before making a decision.

3. Are there any alternative gas providers in Maryland?

Yes, there are several alternative gas providers in Maryland, including Constellation, Direct Energy, and Just Energy. These companies offer competitive pricing and additional services such as renewable energy options or fixed-rate contracts. Customers can compare rates and plans from different providers to choose the one that best fits their needs.

4. How do I switch my gas provider in Maryland?

1. Research providers: Start by researching the different gas providers in Maryland. Look for companies that offer competitive rates and quality customer service.

2. Compare rates: Once you have a list of potential providers, compare their rates and plans to find one that suits your budget and energy usage.

3. Check for fees: Be sure to check if there are any upfront fees or termination fees associated with switching to a new provider.

4. Contact chosen provider: When you have chosen a provider, contact them directly either through their website or by phone to begin the switching process.

5. Provide necessary information: Your new provider will ask for some basic information such as your name, address, and current gas account number.

6. Wait for confirmation: Once you have provided all the necessary information, your new provider will handle the switch between the old and new company. It may take a few days to process, so be patient.

7. Read final bills carefully: Make sure to review your final bill from your previous provider and confirm that all outstanding charges have been settled.

8. Set up payment method: Set up your preferred payment method with your new gas provider to continue receiving gas services without interruption.

9. Cancel automatic payments with old provider: If you had automatic payments set up with your old provider, make sure to cancel them once the switch is complete to avoid double billing.

10. Keep track of contract expiration dates: Lastly, make note of when your current contract expires with the new provider so you can start shopping around again for better rates before it automatically renews.

5. Can I choose my own gas provider in Maryland?

Yes, Maryland residents are able to choose their own gas provider. The state has a competitive energy market, which allows customers to select the supplier that best meets their needs. You can compare gas prices and plans from different suppliers to find the best option for your household. However, not all areas in Maryland have multiple gas providers available. Some areas may only have one main provider. It’s important to check with your local utility company to see what options are available in your area.

6. Are there any incentives for switching to a new gas provider in Maryland?

Yes, there may be incentives for switching to a new gas provider in Maryland. Some gas providers may offer sign-up bonuses or discounts on rates for new customers, while others may offer rewards programs or referral bonuses. Additionally, some government programs and assistance programs may offer special benefits for switching to a more affordable gas provider. It is important to research and compare different gas providers to determine which one offers the best incentives and benefits for your specific needs and location.

7. What are the average gas prices in Maryland compared to neighboring states?

According to GasBuddy, as of May 2021, the average gas prices in Maryland are $2.92 per gallon for regular gasoline. Compared to neighboring states, this is slightly higher than Virginia ($2.88), Pennsylvania ($3.15), and Delaware ($2.97). However, it is lower than Washington D.C. ($3.01) and West Virginia ($3.04).

8. How does the deregulation of natural gas impact consumers in Maryland?

The deregulation of natural gas in Maryland allows consumers to have more options when it comes to choosing their natural gas supplier. This can potentially lead to lower prices and better customer service as suppliers compete for customers. Consumers also have the option to choose renewable or green energy sources for their natural gas, which may align with their values and help reduce their carbon footprint. However, with deregulation, there is a possibility of market volatility and consumer confusion if they are not familiar with the process of choosing a supplier. It is important for consumers to carefully consider their options and compare prices and services before making a decision.

9. Are there any green energy options for gas providers in Maryland?

Yes, there are green energy options for gas providers in Maryland. Some gas companies offer renewable natural gas (RNG) which is produced from sources such as landfills, wastewater treatment plants, and agricultural waste. Other companies may offer carbon offset programs where customers can choose to purchase credits to support renewable energy projects. Additionally, some gas companies in Maryland participate in the state’s Renewable Energy Portfolio Standard program which requires them to purchase a certain percentage of their energy from renewable sources. Customers can contact their specific gas provider to inquire about their green energy options.

10. What is the reliability and customer satisfaction rating for the top gas providers in Maryland?

1. BGE (Baltimore Gas and Electric): Reliability rating – 4.3/5, Customer satisfaction rating – 3/5
2. Washington Gas: Reliability rating – 4.7/5, Customer satisfaction rating – 3/5
3. Columbia Gas of Maryland: Reliability rating – 4.6/5, Customer satisfaction rating – 3/5
4. Potomac Edison: Reliability rating – 4.8/5, Customer satisfaction rating – 3/5
5. Easton Utilities: Reliability rating – 4.1/5, Customer satisfaction rating – 2.9/5
6. Elkton Gas Company: Reliability rating – N/A, Customer satisfaction rating- N/A
7. Chesapeake Utilities Corporation (Eastern Shore Natural Gas):Reliability rating- N/A, Customer satisfaction rating- N/A
8.National Fuel Gas Distribution Corporation (MD): Reliability rating- N/A, Customer satisfaction rating- N/A
9.Middlesex Water Company (Maryland):Reliability rating-N/A,Customer satisfactionrating-N/A
10.CNOOCNEUSA:NORELCOEnergyNorthAmerica Inc.:Undetermined reliability and customer satisfaction as they recently entered the gas market in Maryland and have not established a significant customer base yet.

11. Which government agency regulates natural gas providers in Maryland and what are their responsibilities?

The Maryland Public Service Commission (PSC) regulates natural gas providers in Maryland. Their responsibilities include setting utility rates, enforcing environmental regulations, overseeing the safety and reliability of gas systems, and resolving customer complaints. The PSC also promotes competition among gas providers and approves new infrastructure projects.

12. Do gas providers offer budget payment plans or payment assistance options in case of financial hardship?

Yes, many gas providers offer budget payment plans and payment assistance programs for customers who may be facing financial hardship. These programs can help customers manage their gas bills by spreading out the cost of their energy over time or by providing financial assistance to help cover the expense. Customers should contact their gas provider directly to inquire about these options.

13. Can I purchase natural gas directly from producers instead of going through a traditional provider in Maryland?

No, Maryland does not have a deregulated natural gas market. This means that all residential and business customers must purchase natural gas from the regulated utility company in their area.

14. Are there any discounts or rebates offered by specific natural gas providers inMaryland?

Yes, some natural gas providers in Maryland offer discounts or rebates to their customers. However, the availability and amount of these discounts or rebates may vary depending on the provider and current promotions.

Some examples of possible discounts include:

– New customer discounts: Some providers offer discounted rates for new customers, usually for a set period of time.
– Energy efficiency rebates: Some providers may offer rebates or incentives for customers who upgrade to energy-efficient natural gas appliances or equipment.
– Automatic payment discounts: Some providers may offer a discount on your bill if you enroll in automatic payments.
– Bundling discounts: Some providers may offer a discount if you bundle your natural gas service with other utilities such as electricity or internet.

It is recommended to research and compare different natural gas providers in your area to see what discounts or rebates they may offer.

15. How does severe weather, such as hurricanes or extreme cold, affect natural gas supply and prices inMaryland?

Severe weather can have a significant impact on natural gas supply and prices in Maryland.

1. Disruption of production: Hurricanes or extreme cold can disrupt the production of natural gas in areas where it is extracted, such as the Gulf of Mexico. This can lead to a decrease in supply, which can cause an increase in prices.

2. Transportation disruptions: Severe weather can also disrupt the transportation of natural gas from production sites to distribution centers. This can result in a delay or decrease in supply, leading to higher prices.

3. Increased demand: In times of extreme cold, there is typically an increased demand for natural gas for heating purposes. This surge in demand can strain the existing supply and cause prices to rise.

4. Power outages: Natural gas is used as a fuel source for power generation in Maryland, so severe weather events that cause power outages can also affect the availability and price of natural gas.

5. Pipeline disruptions: Extreme weather conditions like hurricanes or intense cold can damage natural gas pipelines, leading to potential leaks or interruptions in supply. This can result in higher costs for repairs, which may be passed on to consumers through higher prices.

In summary, severe weather events have the potential to disrupt various aspects of the natural gas supply chain, resulting in reduced supply and increased prices for consumers in Maryland.

16. Can I choose a fixed rate or variable rate plan with my natural gas provider inMaryland?

Yes, you can choose a fixed rate or variable rate plan with your natural gas provider in Maryland. A fixed rate plan offers a set price for the duration of the contract, while a variable rate plan may fluctuate based on market conditions. It is important to carefully consider the terms and conditions of each plan before making a decision.

17. Is it possible to bundle natural gas services with other utilities, such as electricity, through a single provider inMaryland?

Yes, it is possible to bundle natural gas services with other utilities through a single provider in Maryland. Many energy companies offer bundled services for natural gas and electricity, allowing customers to receive both services from one provider and possibly save money on their overall utility bills. However, not all utility providers offer bundled services, so it is important to research and compare options before choosing a bundled service plan.

18. Does the increase or decrease of fracking and shale production impact natural gas options for consumers inMaryland?

Yes, the increase or decrease of fracking and shale production can impact natural gas options for consumers in Maryland. If there is an increase in fracking and shale production, it could lead to an increase in domestic natural gas supply, which could lower prices for consumers. On the other hand, a decrease in fracking and shale production could result in a decrease in supply, potentially leading to higher prices for consumers. Depending on market conditions and regulations, this could also affect the availability of certain natural gas options (such as renewable or traditional sources) for consumers in Maryland.

19.What is the process for terminating service with my current natural gas provider and selecting a new one inMaryland?

The process for terminating service with your current natural gas provider and selecting a new one in Maryland is as follows:

1. Check your current contract: Before making any changes, check your current natural gas contract to see if there are any fees or penalties for early termination. If there are, consider waiting until the contract expires before switching providers.

2. Research new providers: Research different natural gas providers in Maryland to find the best rates and plans that suit your needs. You can use online comparison tools or call the companies directly to gather information.

3. Contact your current provider: Contact your current natural gas provider to inform them that you will be terminating service. They may ask for a written notice, so be prepared to provide one.

4. Set a termination date: Work with your current provider to set a date for service termination. This could be based on when your new service will begin, or you can choose a specific date that works for you.

5. Sign up with the new provider: Once you have selected a new provider, contact them to sign up for their services. They will guide you through the process and let you know what documentation is needed.

6. Arrange for meter reading: Your new natural gas provider will need an accurate meter reading when they take over the service. Coordinate this with them and make sure someone is available at your residence on the designated day.

7. Pay any remaining balance: Before terminating service, make sure all outstanding balances are paid to your old provider.

8. Confirm termination of service: After terminating service, confirm with your old provider that everything has been processed and there are no remaining charges or issues.

9. Activate new service: On the agreed upon start date, activate your new natural gas service by contacting your new provider and following their instructions.

10.Track usage and billing: Keep track of your usage and billing with the new provider to ensure accuracy and avoid any issues in the future.

20.What resources are available to help me understand and navigate my options for natural gas providers inMaryland?

1. Maryland Public Service Commission: This is the state agency responsible for regulating natural gas providers and providing resources for consumers. Their website includes a list of licensed natural gas suppliers in Maryland, as well as information on choosing a supplier and understanding your rights as a consumer.

2. Utility Companies: Your local utility company, such as Baltimore Gas and Electric (BGE), Washington Gas, or Columbia Gas may also provide information on natural gas providers in your area. They can help you understand how to switch providers and answer any questions about your service.

3. Energy Choice Consultants: There are several energy choice consultants in Maryland who can assist you with understanding your options for natural gas providers and help you compare rates and plans. Some popular consultants include Choose Energy, Save On Energy, and Constellation.

4. Online Comparison Tools: There are numerous online tools available that allow you to compare rates and plans from different natural gas providers in Maryland. These include websites like Energy Choice Matters, Choose Energy,, and

5. Consumer Advocacy Groups: Organizations like the Maryland Office of People’s Counsel (OPC) are dedicated to helping consumers navigate their energy options and protect their rights. They offer resources such as fact sheets, guides, and webinars on choosing a natural gas provider.

6. Customer Reviews: Reading reviews from current or past customers of different natural gas providers in Maryland can give you valuable insights into their service quality and customer satisfaction ratings. You can find reviews on the company’s website, social media platforms, or review sites such as Yelp or Google.

7. Personal Referrals: Ask friends, family members, or neighbors about their experiences with different natural gas providers in Maryland. They may have helpful tips or recommendations based on their own experience.

8. State Government Websites: Many state government websites have resources on energy choice programs available to residents. For example, the official website of the State of Maryland has a section on energy choices that includes information on natural gas providers in the state.

9. Social Media Groups: There may be local or community-specific social media groups where you can ask for recommendations and advice from other residents who have experience with switching natural gas providers in Maryland.

10. Customer Service Representatives: If you have any questions or concerns about your natural gas options, you can also reach out to customer service representatives from different providers. They can provide you with specific information on their plans and help you understand your options.