Emergency Assistance for Utilities – WAP, EAP, and More in New Hampshire

1. What is the purpose of the WAP program in New Hampshire?


The purpose of the WAP program in New Hampshire is to improve the energy efficiency of low-income households through weatherization services, such as insulation, air sealing, and heating system upgrades. This helps to reduce energy costs for these households and make their homes more comfortable and healthful. The program also aims to create jobs and reduce energy consumption and greenhouse gas emissions in the state.

2. How can low-income households apply for energy assistance through EAP in New Hampshire?


To apply for energy assistance through EAP in New Hampshire, low-income households can follow these steps:

1. Determine eligibility: The first step in the application process is to determine if you are eligible for energy assistance through EAP. Eligibility is based on household size, income, and energy costs. You can check your eligibility by using the online Pre-Screening Tool provided by the New Hampshire Department of Health and Human Services (DHHS).

2. Gather required documents: To complete your application for EAP, you will need certain documents such as proof of identity, proof of income, utility bill information, and Social Security numbers for all household members. Make sure to gather all necessary documents before starting the application process.

3. Complete the application: The next step is to complete the application form. This can be done either online through the DHHS website or by requesting a paper application form from your local Community Action Agency or town welfare department. The application form will ask for information about your household and income.

4. Submit the application: Once you have completed the application form, you can submit it along with all required documents either online or by mail.

5. Interview: After submitting your application, you may be contacted for an interview by a caseworker from DHHS or your local Community Action Agency to verify your eligibility and collect any additional information needed.

6. Notification of benefits: If you are found eligible for energy assistance through EAP, you will receive a notification with information about the amount of benefit you will receive and how it will be disbursed.

7. Reapplication: Benefits through EAP are provided on a first-come, first-served basis until funding runs out. Therefore, eligible households must reapply each year to continue receiving assistance.

For more information or assistance with applying for energy assistance through EAP in New Hampshire, you can contact your local Community Action Agency or town welfare department or reach out to the NH EAP hotline at 1-800-852-3388, ext. 2.

3. What are the eligibility requirements for WAP in New Hampshire?


To be eligible for WAP in New Hampshire, you must meet the following criteria:

1. You must be a resident of New Hampshire and live in a household that has been designated as low-income or income-eligible based on federal poverty guidelines.

2. Your household’s gross annual income must fall within 200% of the federal poverty guidelines. This can vary depending on the size of your household.

3. You must own or rent a home that is considered to be structurally and mechanically sound and in need of energy conservation improvements.

4. Priority is given to households with elderly individuals, persons with disabilities, households with children under the age of six years, and families with high energy burdens.

5. You must also receive assistance from one or more public assistance programs such as Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), or Medicaid.

6. If you are a tenant, your landlord must give permission for the weatherization work to take place.

7. Your household cannot have received WAP services within the past five years unless there are new occupants who are income-eligible for WAP services.

8. You must provide proof of ownership or legal right to make energy conservation improvements to the property.

Note: Eligibility requirements may vary by state and program guidelines. It is best to contact your local WAP agency for specific eligibility requirements in your area.

4. Are there income limits to receive EAP benefits in New Hampshire?


No, there are no income limits to receive EAP benefits in New Hampshire. Eligibility for EAP is determined by household size and energy costs, not income. However, households with lower incomes may qualify for additional assistance through programs such as the Low Income Home Energy Assistance Program (LIHEAP).

5. Can WAP funds be used to pay for water utilities in addition to energy utilities in New Hampshire?

Yes, WAP funds can be used to pay for water utility costs in addition to energy utilities in New Hampshire. The primary goal of the WAP program is to improve the energy efficiency of low-income households by reducing their energy burden. This includes not just electricity and heating costs, but also water and other utility costs that contribute to a household’s overall energy burden. Therefore, WAP providers in New Hampshire can use WAP funds to cover the cost of water utilities for eligible households as part of their energy efficiency measures.

6. What types of weatherization improvements are covered under WAP in New Hampshire?


Under WAP in New Hampshire, some of the types of weatherization improvements that may be covered include:

1. Insulation: This can include adding or upgrading insulation in attics, walls, floors, and crawl spaces to improve energy efficiency and retain heat.

2. Air sealing: This involves identifying and sealing any air leaks around doors, windows, and other places where air can escape or enter the home.

3. Heating system upgrades: This may include installing a new high-efficiency furnace or boiler, repairing existing heating systems, or upgrading to a more efficient heating source such as a heat pump.

4. Cooling system upgrades: This could involve installing or upgrading an air conditioning unit or improving an existing cooling system for better energy efficiency.

5. Window and door replacement: WAP may cover the cost of replacing old windows and doors with energy-efficient ones to help reduce energy loss and improve comfort in the home.

6. Ductwork repairs: Leaky ductwork can cause significant energy loss, so WAP may cover the cost of repairing or replacing damaged ducts to improve efficiency and reduce utility bills.

7. Health and safety improvements: In addition to energy efficiency measures, WAP may also cover health and safety improvements such as addressing mold or mildew issues, fixing structural problems, or making other necessary repairs for a healthier living environment.

Please note that specific eligibility requirements vary by state and not all types of weatherization improvements may be available through WAP in every location. It is best to contact your local WAP provider for more information on what specific improvements are covered in your area.

7. Are there any resources available to help low-income households reduce their utility bills in New Hampshire?

Yes, there are several resources available to help low-income households reduce their utility bills in New Hampshire. These resources include:

1. Low Income Home Energy Assistance Program (LIHEAP): LIHEAP is a federally funded program that provides financial assistance to low-income households to help them with their heating and cooling costs.

2. Weatherization Assistance Program: This program helps eligible low-income households make their homes more energy efficient by providing free weatherization services such as insulation, air sealing, and furnace repair or replacement.

3. Electric and Gas Utility Assistance Programs: Many electric and gas companies in New Hampshire offer assistance programs for low-income customers, such as payment assistance or forgiveness programs.

4. Community Action Agencies: There are 10 community action agencies in New Hampshire that provide a range of services to low-income individuals, including energy assistance, housing assistance, and budget counseling.

5. Fuel Assistance Programs: There are several fuel assistance programs in New Hampshire that provide eligible low-income households with funds to purchase free or reduced-priced heating oil, kerosene, propane, wood pellets, or firewood.

6. Energy Efficiency Programs: Many utility companies in New Hampshire offer energy efficiency programs for their customers that can help lower utility bills through measures like energy audits and rebates for purchasing energy-efficient appliances.

7. Statewide Access to Resources and Training (START) Program: START is a statewide initiative that connects low-income households with resources and training to help them become more self-sufficient and reduce their need for public assistance.

To find out more information about these resources and how to apply for them, you can contact your local community action agency or visit the website of the New Hampshire Office of Strategic Initiatives.

8. How does EAP determine the amount of assistance a household receives in New Hampshire?


In New Hampshire, the amount of assistance a household receives through EAP is based on several factors, including:

1. Household size: The number of people living in the household will affect the amount of assistance received. Generally, larger households will receive more assistance than smaller households.

2. Income: The household’s income must fall within a certain range to be eligible for EAP assistance. The lower the household’s income, the higher the level of assistance they may qualify for.

3. Fuel type and usage: The type of fuel used to heat the household (e.g., electricity, natural gas, oil) and how much is consumed each month will impact the amount of assistance provided.

4. Weather conditions: In colder months, when heating costs are typically higher, households may receive more assistance.

5. Energy prices: EAP takes into account changes in energy prices when determining eligibility and benefit amounts.

6. Other factors: EAP also considers any extenuating circumstances that may affect a household’s ability to pay their energy bills, such as medical conditions or disabilities.

Overall, the goal of EAP is to provide enough assistance to help eligible households pay a portion of their energy bills while promoting energy conservation and self-sufficiency.

9. Can individuals with disabilities receive additional assistance through WAP in New Hampshire?


Yes, individuals with disabilities in New Hampshire can receive additional assistance through WAP. The program offers specialized services and modifications for households with one or more members with disabilities, such as the installation of grab bars, wheelchair ramps, and door widening. These modifications are intended to improve energy efficiency and safety for individuals with disabilities in their homes. Additionally, the program offers education on energy conservation tips specific to the needs of individuals with disabilities.

10. Does EAP provide emergency financial aid for utility bills during natural disasters or extreme weather events in New Hampshire?


Yes, EAP (Energy Assistance Program) in New Hampshire may provide emergency financial aid for utility bills during natural disasters or extreme weather events. This program is administered by the New Hampshire Office of Strategic Initiatives and aims to assist low-income households with heating and cooling costs.

In the case of a natural disaster or extreme weather event that causes a significant increase in energy costs, eligible households may be able to receive additional benefits through the Crisis Intervention Program within EAP. This program is designed to help households facing an energy-related crisis, including a sudden increase in energy costs due to uncontrollable factors such as natural disasters.

To apply for assistance through EAP, individuals can contact their local Community Action Agency. Eligibility for EAP is based on income and household size, and priority is given to households with vulnerable members such as young children, seniors, and individuals with disabilities.

It’s important to note that EAP does not cover utility bills in full. Rather, it provides supplemental assistance to help eligible households manage their energy costs.

11. Is there a deadline to apply for energy assistance through EAP in New Hampshire?


Yes, the deadline to apply for energy assistance through EAP in New Hampshire is May 1st of each year. However, households may apply for crisis assistance at any time during the year if they are facing a heating emergency or potential loss of utility service.

12. Can renters qualify for WAP and EAP benefits in New Hampshire, or are they only available to homeowners?


Renters can qualify for both WAP and EAP benefits in New Hampshire. These programs are not exclusive to homeowners and are available to eligible renters as well. Eligibility for these programs is based on income and other criteria, rather than ownership status.

13. How long does it take to process an application for energy assistance programs like WAP and EAP in New Hampshire?


The processing time for energy assistance programs in New Hampshire can vary, but typically it takes around 30 days to process an application for the Weatherization Assistance Program (WAP) and the Electric Assistance Program (EAP). However, in urgent cases, expedited processing may be available. It is best to contact your local energy assistance agency for specific information on processing times.

14. Are there any special programs within EAP specifically for seniors or individuals with medical conditions in New Hampshire?


Yes, there are several programs within EAP specifically for seniors or individuals with medical conditions in New Hampshire. Some examples include:

1. The Senior Assistance Program (SAP) – This program provides individual counseling services and support to seniors aged 60 years and older who may be dealing with emotional or mental health issues.

2. Health Management Program – This program offers assistance to individuals with chronic health conditions, helping them manage their conditions and make lifestyle changes to improve their health.

3. Caregiver Support Program – This program provides supportive counseling and resources for caregivers of elderly individuals or individuals with disabilities.

4. LifePath Program – This is a comprehensive case management program for individuals age 65 and older who may be at risk of institutionalization due to physical, emotional, or financial issues.

5. Medicare Assistance Program – This program offers assistance to seniors with understanding their Medicare benefits and navigating the healthcare system.

6. Chronic Illness Initiative – This initiative focuses on providing support, education, and resources to individuals living with chronic illnesses such as diabetes, heart disease, and cancer.

These programs are all available through EAP providers in New Hampshire.

15. Does WPA offer any training or education on energy conservation and usage practices for recipients of assistance in New Hampshire?

WPA does not offer specific training or education on energy conservation and usage practices for recipients of assistance in New Hampshire. However, the organization does provide general information and resources on energy assistance programs and tips for conserving energy on its website. Additionally, WPA may refer individuals to other organizations or resources that offer more specific education or training on energy conservation and usage practices.

16. Are there any alternative sources of funding available if a household doesn’t qualify for WPA or EAP benefits in New Hampshire?


In New Hampshire, there are several alternative sources of funding available for households that do not qualify for WPA or EAP benefits. These include:

1. Non-profit organizations: There are various non-profit organizations in New Hampshire that offer financial assistance to low-income households. Examples include the Salvation Army, United Way, and Community Action Programs.

2. Emergency cash assistance programs: Some towns and cities in New Hampshire have emergency cash assistance programs that provide short-term financial assistance to individuals and families in crisis situations.

3. Low-income home energy assistance programs: In addition to EAP, there are other state-funded programs that assist low-income households with heating and cooling costs, such as the Fuel Assistance Program (FAP) and Weatherization Assistance Program (WAP).

4. The Good Neighbor Fund: This is a one-time emergency grant program administered by utility companies in New Hampshire to help customers with their energy bills.

5. Crowdfunding: Families can also turn to crowdfunding platforms like GoFundMe to seek donations from friends, family, and strangers.

6. Utility company payment plans: Many utility companies offer payment plans or budget billing options for customers who are struggling to pay their energy bills.

7. Negotiating with creditors: Households can try negotiating with their creditors for more time or a lower payment plan if they cannot afford to pay their utility bills.

8. Personal loans or credit cards: While these are not ideal solutions due to interest rates, some people may opt for taking out a personal loan or using a credit card to cover their energy expenses temporarily.

It is recommended to contact your local Community Action Agency or 211 hotline for more information on specific resources available in your area.

17 .Are landlords required to participate in the WPA program if their tenants apply for assistance?

There is no legal requirement for landlords to participate in the WPA program if their tenants apply for assistance. However, landlords are encouraged to work with their tenants and the program to help facilitate the process and ensure rent payments are made on time. Landlords who choose not to participate may miss out on potential rental income, as the program may pay rent directly to them on behalf of eligible tenants.

18. How do I report suspected fraud or misuse of funds within the WPA and EAP programs of New Hampshire?

You can report suspected fraud or misuse of funds within the WPA and EAP programs of New Hampshire by contacting the New Hampshire Department of Health and Human Services Fraud Hotline at 1-800-852-3345 ext. 8462. You can also submit a report online at https://www.dhhs.nh.gov/oig/fraud.htm. It is important to provide as much detailed information as possible, including names, dates, amounts, and any other relevant information. All reports are kept confidential and can be made anonymously if desired.

19. Are there any additional resources available for households with children who are eligible for assistance through WPA and EAP in New Hampshire?

Yes, there are additional resources available for households with children who are eligible for assistance through WPA and EAP in New Hampshire. Some of these resources include:

1. The New Hampshire Housing Finance Authority: This organization offers a wide range of programs and services designed to help low- and moderate-income households find affordable housing options. They also provide rental assistance programs, such as the Section 8 Housing Choice Voucher Program and the Emergency Rental Assistance Program, which can help families with children afford their housing costs.

2. The NH DHHS Division for Children, Youth & Families: This division provides services to protect and promote the well-being of children, including child protection services, foster care, adoption, and more. Families with children in need of support can contact their local office for assistance.

3. Head Start program: This is a federally-funded program that provides free early childhood education opportunities to children from low-income families. It also offers support services to families, such as health screenings, nutrition services, and social-emotional development activities.

4. New Hampshire Department of Education Programs: The state’s DOE offers several programs designed specifically to support students from low-income families, including free or reduced-price meals at school through the National School Lunch Program and free summer meals through the Summer Food Service Program.

5. Community Action Programs (CAPs): These non-profit organizations offer various programs and services aimed at helping low-income families meet their basic needs. Some CAPs in New Hampshire also provide emergency assistance funds for households with children facing financial hardships.

6. Local Non-Profit Organizations: There are many community-based organizations in New Hampshire that offer support and resources to families with children in need. These could include food pantries, clothing closets, parenting classes, job training programs, and more.

Overall, there are various resources available to assist households with children who are eligible for assistance through WPA and EAP in New Hampshire. Families can reach out to their local government agencies, non-profit organizations, and community resources for more information and support.

20. How can individuals and families access ongoing support and resources after receiving assistance through WPA and EAP in New Hampshire?


Individuals and families can access ongoing support and resources through various organizations and programs in New Hampshire, such as:

1. New Hampshire Department of Health and Human Services (DHHS): DHHS offers a variety of services and programs to support individuals and families, including mental health services, substance abuse treatment, affordable housing assistance, childcare subsidies, and more. They also have a 24/7 hotline for crisis intervention and referral to emergency services.

2. Community Action Agencies (CAAs): There are several CAAs located throughout New Hampshire that provide a range of services, such as emergency financial assistance, food assistance, job training, transportation vouchers, weatherization services, etc.

3. Local Food Pantries: If individuals or families are experiencing food insecurity after receiving assistance from WPA or EAP, they can continue to receive support through local food pantries. The New Hampshire Food Bank website has a directory of food pantries across the state.

4. Support Groups: There are numerous support groups in New Hampshire for various issues such as mental health conditions, grief and loss, addiction recovery, etc. These groups can offer ongoing support from peers who may be going through similar experiences.

5. Financial Counseling: Some organizations offer financial counseling services to help individuals manage their finances and create a plan for long-term stability.

6. Non-Profit Organizations: There are many non-profit organizations in New Hampshire that provide assistance for specific needs or populations such as veterans, single parents, elderly individuals etc. These organizations often offer ongoing support beyond initial assistance.

It is also important to stay connected with the agencies or organizations that provided the initial assistance through WPA or EAP. They may have additional resources or referrals available for ongoing support.