Internet and Connectivity Tips for US Citizens Traveling to Israel

What is the availability and reliability of internet services in Israel?

The availability and reliability of internet services in Israel is quite good. The country has a high rate of internet penetration, with over 87% of households having access to the internet. Israel also ranks highly in the Akamai Global State of the Internet report, with fixed-line broadband connections achieving speeds of up to 155.92 Mbps and mobile connections averaging speeds of up to 24.7 Mbps. Israel also ranks highly with regards to uptime, with providers offering 99.9% or greater uptime guarantees for their services.

Are there any restrictions or censorship on internet usage in Israel?

Yes, there are restrictions and censorship on internet usage in Israel. The restrictions include blocking certain websites and content deemed to be pornographic, racist, or promoting violence. Additionally, the Israeli government requires internet service providers to block access to internet gambling sites.

What are the options for obtaining a local SIM card or portable Wi-Fi device in Israel?

1. Cellcom: Cellcom offers prepaid SIM cards that can be purchased from their retail outlets, online or at the airport. Cellcom also offers a portable Wi-Fi device that can be rented or purchased.

2. Hot Mobile: Hot Mobile offers prepaid SIM cards and prepaid portable Wi-Fi devices that can be purchased online or in their retail outlets.

3. Golan Telecom: Golan Telecom offers prepaid SIM cards, which can be purchased from their website or in retail outlets. They also offer a portable Wi-Fi device for rent or purchase.

4. Partner Communications: Partner Communications offers prepaid SIM cards that can be purchased from their website, at the airport or in their retail outlets. They also offer a portable Wi-Fi device for rent or purchase.

5. Bezeq International: Bezeq International offers prepaid SIM cards that can be purchased online or in their retail outlets. They also offer a portable Wi-Fi device for rent or purchase.

Is public Wi-Fi widely available, and are there any security considerations I should be aware of in Israel?

Yes, public Wi-Fi is widely available in Israel. However, it is important to take security precautions when using public Wi-Fi networks, such as connecting to a secure connection with encryption and avoiding transmitting sensitive data over an unsecured connection. It is also important to be aware of potential hackers, as public Wi-Fi networks are known to be vulnerable to hacking attempts. Additionally, it is recommended to connect to a Virtual Private Network (VPN) service in order to ensure further security and privacy while using public Wi-Fi networks.

Are there specific apps or online services that are commonly used in Israel?

Yes, some of the most popular apps and online services used in Israel are Waze, the popular navigation app; Viber, the messaging app; Moovit, an app that provides real-time public transportation information; GetTaxi, an app for ordering taxis; Wix, an online website building platform; and Zangoo, a digital payment app.

What is the cost of data plans or internet packages for travelers in Israel?

The cost of data plans or internet packages for travelers in Israel depends on a variety of factors, including the type of service you need, the duration of your stay, and the provider you choose. For example, a prepaid SIM card from Hot Mobile with 2 gigs of data, unlimited national calls, unlimited international texting, and free Wi-Fi access costs around $25. Other providers may offer more data for similar prices. It is best to research your options before deciding on a package.

Are there areas or regions in Israel where internet connectivity might be limited?

Yes, there are areas of Israel where internet connectivity can be limited. For example, certain rural or remote areas may lack access to some types of internet services or have limited broadband speeds. Additionally, some areas of the West Bank and East Jerusalem may experience limited internet access due to the ongoing conflict between Israel and Palestine.

How can I stay connected with family and friends back home while in Israel?

There are many ways to stay connected with family and friends back home while in Israel. Many people use Skype or Zoom to video chat with those back home. You can also use mobile apps such as WhatsApp, Viber, and FaceTime to make calls or send messages. Social media sites like Facebook, Instagram, and Twitter are also great ways to connect with those back home. Finally, you can always use email or send traditional postcards or letters.

Are there cyber security concerns or precautions I should take into account in Israel?

Yes, there are several cybersecurity concerns and precautions to consider when travelling in Israel. It is important to use strong passwords for all online accounts and to never give them out to anyone. Additionally, be aware of suspicious emails, especially those with attachments, and be cautious when using public Wi-Fi networks, as they are often unsecured and can be accessed by malicious actors. Be sure to keep your computers and mobile devices up-to-date with anti-virus software and other security updates. Lastly, be sure to back up your data and keep it secure with a reliable encryption service.

Can I use my U.S. cell phone in Israel, and what are the associated roaming charges?

Yes, you can use your U.S. cell phone in Israel. However, roaming charges will vary by provider. It is best to check with your provider to find out what the specific charges are for roaming in a foreign country.

What is the typical speed and performance of the internet in hotels and public spaces in Israel?

The typical internet speeds in hotels and public spaces in Israel vary, but generally range between 10-20 Mbps for download speeds and 1-10 Mbps for upload speeds. Performance also varies depending on the individual hotel or public space, but is generally satisfactory for most uses.

Are there internet cafes or co-working spaces available for travelers in Israel?

Yes, there are a number of internet cafes and co-working spaces available for travelers in Israel. These include Tel Aviv Global, Jerusalem Hub, and BizMate in Tel Aviv. Additionally, there are a number of co-working spaces, such as WeWork, Pillars, and Impact Hub, throughout the country.

What is the local emergency number, and how can I ensure I have internet access for emergency situations in Israel?

The local emergency number in Israel is 100. To ensure you have internet access for emergency situations, having a reliable cellular connection is the best option. You can purchase a local SIM card with data from a variety of providers. Alternately, you can purchase an international roaming plan that will allow you to use your home country’s SIM card in Israel.

Are there any cultural norms or etiquette regarding the use of smartphones or electronic devices in Israel?

Yes, there are a number of cultural norms and etiquette related to the use of smartphones and electronic devices in Israel. It is considered polite to turn off or silence your phone in places like movie theaters, restaurants, religious sites, and public transportation. Additionally, it is considered impolite to be excessively loud when talking on the phone in public places. Furthermore, it is also unacceptable to take photos of people without their permission and many museums and religious sites prohibit visitors from taking pictures or videos. Finally, it is important to be aware of cultural dress codes when using technology in public; for example, religious sites may require individuals to cover their heads or arms while using phones.

Is it advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Israel?

Yes, it is advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Israel. Although many public Wi-Fi networks are secure, it is still important to protect your personal data and online activities from potential cyber threats. A VPN can encrypt your data and hide your online activity, providing an extra layer of security and privacy. Additionally, it can also help bypass geo-blocking and bypass government-imposed restrictions.

How can I manage data usage to avoid unexpected charges while using my phone abroad in Israel?

1. Use local Wi-Fi networks instead of your phone’s data connection whenever possible. Most countries offer free public Wi-Fi in tourist areas and major cities.

2. Consider purchasing a prepaid phone or SIM card with a data package that can be used while you’re in the country. This will allow you to manage your data usage more closely and avoid any unexpected charges.

3. Disable data roaming on your phone before you leave your home country to avoid any unintentional data usage.

4. Download any necessary maps, directions, or other information before you depart. This will allow you to access the information without using up your data while abroad.

5. Monitor your phone’s data usage regularly while traveling to make sure you’re staying within your limits.

Are there any local websites or online platforms that are particularly useful for travelers in Israel?

Yes, there are several local websites and online platforms that can be useful for travelers in Israel. These include:

• Visit Israel: This online platform provides information about travel destinations and attractions, accommodation and transport in Israel. It also has an interactive map with points of interest and reviews.

• Israel Trail: This website provides detailed information about hiking trails in Israel, including maps, photos and reviews.

• GoIsrael: This official tourism website of the Israeli government provides comprehensive information about tourist attractions, activities, lodging, transportation, and more. It also offers travel packages for visitors exploring Israel.

• TripAdvisor: This popular website provides detailed reviews and ratings of hotels, restaurants, and other attractions in Israel.

• Tourism Israel: This website provides information about tourist destinations and attractions, as well as tips for navigating the country.

• Israeli Ministry of Tourism: The official tourism website of the Israeli government provides travel tips and advice, as well as information about tourist activities and attractions.

What are the options for charging devices, and what type of power outlets are used in Israel?

There are a few different options for charging devices in Israel:

1. Plug-In Chargers: The most widely used type of charger in Israel is the two-pin plug, which uses a common 230V voltage. These plugs are compatible with most laptops, cell phones, and other small electronics.

2. USB Chargers: USB chargers are also available in Israel, and these are commonly used with devices such as smartphones and tablets.

3. Wireless Charging: Wireless charging is becoming increasingly popular in Israel, although it is not yet as widely available as more traditional chargers. Wireless charging stations can be found in some cafes and airports.

4. Solar Chargers: Solar chargers are an increasingly popular option in Israel. These chargers use solar panels to power up devices, which can be especially useful when travelling to remote locations with no access to traditional electricity sources.

Is it common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Israel?

Yes, it is common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Israel. Many restaurants and cafes offer free Wi-Fi as a way of attracting customers, and many tourist attractions also provide free Wi-Fi for visitors.

What are the alternatives if I encounter issues with internet connectivity in Israel?

1. Get a SIM card with an Israeli phone carrier that provides mobile internet access.

2. Visit a place with public Wi-Fi, such as a cafe or library.

3. Use a satellite phone.

4. Rent or buy a MiFi device, which is a portable, pocket-sized router that provides internet access over a 3G/4G connection.

5. Use an Israeli VPN service, such as TopVPN or Windscribe, to connect to the internet securely and bypass any restrictions on internet access you may encounter.